Henry's Body & Frame Repair

4.9 (1,814reviews)
98%
14 W Broad St.,  Bergenfield,  NJ  07621
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Shop AssistantSparkles

In operation 40 years.

Family Owned & Operated Since 1986

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,814)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles were returned looking brand new. The team is widely recognized for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many repairs were completed ahead of schedule. A few customers noted isolated concerns, such as minor paint blemishes requiring a redo, a headlight not properly reconnected, and an unexpected interior odor, reflecting areas customers felt could be refined.
AI-Generated from reviews written in the last 12 months
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"The repair was perfect. My car looks brand new."
"my repairs restored my car to like new status. truly amazing. Done on time and as promised on budget"
"... was never left in the dark. When I got my car back, it was in better condition than I could have imagined, like new! Their attention to detail and commitment to customer ..." Read more
"The car was returned looking amazing. There was absolutely no sign of damage or repair. The service was top notch and everything was done ..." Read more
"... Mecan was in accident. The repair was complicated but they did a great job. They explained everything and car is like new now" Read more
"Excellent repair and completed early"
"... Open communication over a timeline was very helpful. Job was finished BEFORE end of timeframe." Read more
"... great job repairing my RAV4. It looks like new...and they finished the work quicker than when they originally told me it would be ready!" Read more
"Vehicle was done 1 day sooner which was appreciated."
"The communication was timely. It was a couple of days late. Very good service. I was quite satisfied with the ..." Read more
"Periodic texts were beyond expectations."
"I was informed every step of the way. People were courteous, did what they said they would do and the car is ..." Read more
"Amazing communication, auto work was exceptional and the car was even ready a day early. Highly recommend ..." Read more
"The key issue was not addressed before picking up. I was told on the day of."

My Experience

Paul was great from start to finish. He kept me in the loop with how things progressed and if there were things that came up out of his control (delivery of parts, etc.) he kept me informed on what the status would be or the anticipation of what the outcome would be. Very happy with Henry’s and my experience using them. Would recommend to anyone who needs work done on their automobile.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Henry’s Body & Frame gets 4 stars! Their customer service is top notch, Paul is extremely friendly, & their repair quality is second to none. I highly recommend Henry’s to anyone who needs body work on a vehicle!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am completely satisfied with the repair of my car

My Experience

I appreciated the updates about my car

My Experience

Very professional Kept us updated via texts and gave me great updates via phone when I called We’ve used them earlier in the year for our sons car

Likely to Recommend

Was very supportive in this case and other times we worked with them

Repair Quality

Got text updates several times while our car was being taken care of by the shop Paul was very helpful and supportive

Customer Service

Got text updates several times while our car was being taken care of by the shop Paul was very helpful and supportive

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Terrific service. Have used them more than one time and always have a great result.

Customer Service

Always great service. Have used Henry’s several times and I’ve always had a great repair and a good looking car when I drive away.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Repair was done 5 days ahead of promised time. So far looks good.

Customer Service

Easy and quick to bring in, easy and quick to get it back.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Paul and the workers in his shop did amazing work. Paul made a repair that most wouldn't think could be done. He worked with the insurance company to work out the details and with suppliers to get the right parts. It was a complex job, but they did it. I enjoyed working with Paul again, personally, and I will recommend others to Henry's Body and Frame. John Tagliareni

Likely to Recommend

I have already praised their work and shown photos of the before and after. They could not believe it was the same car that had been seriously damaged. Kudos to Paul , who is true real expert and to his talented workers.

Repair Quality

Paul and his crew did an amazing job, a repair that many are amazed that they were able to do. It was very complex, but he knew what to do from the start, when he first gave the estimate and worked with the insurance company. he made sure to explain all the steps and went out of his way to make sure that the repair was a success,

Customer Service

Paul was a pleasure to work with. He was easy to work with and made a difficult situation with a complicated job go as smooth as possible. I have used Henry's at least three times, and I have recommended the shop and Paul to others.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great service

Repair Quality

The car looks great !

Customer Service

Excellent communication

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Henry’s Body and Frame does an excellent job of auto body work and the people are very customer friendly. I highly recommend using them.

Likely to Recommend

Repair Quality

Customer Service

Excellent all the way around!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

This repair facility takes pride in its work. Excellent workmanship.

Repair Quality

Excellent repair job.

Customer Service

The repair was perfect. My car looks brand new.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The best

Customer Service

Amazing service and work!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and timely thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

my repairs restored my car to like new status. truly amazing. Done on time and as promised on budget

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Quality work and fast service

Kept me Informed?

Yes

Ready on Time?

Yes

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