Parkway Toyota Collision Center
235 Jackson Street,
Englewood,
NJ
07631
USA
Since 1956 PARKWAY TOYOTA COLLISION CENTER HAS BEEN DEDICATED TO CUSTOMER SATISFACTION AND CUSTOMER LOYALTY!
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repair work, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and genuine care throughout the repair process. Communication was a standout strength, with customers appreciating regular updates via calls and texts, keeping them informed at every stage. Timeliness was frequently highlighted, with several repairs completed ahead of schedule or within the promised timeframe. A few customers noted delays due to damaged parts requiring reorders and minor inconveniences at pickup, as mentioned in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
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Service Quality
"Very professional, fast service and outstanding customer service. The car looks new."
"Excellent service, timely, and beautiful repair work."
"Outstanding service and they did excellent work. An delighted with their work."
"Provided high-quality repair service for my Prius."
"Repair work was well done and all damage to the rear was fixed. However, the repair took an excessive amount of time ..."
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"Much earlier than expected"
"Kept the promised delivery time estimate even under difficult conditions snow storm"
"the car was done in timely manner and there was rubbing under the bottom of tire took ..."
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"exceeded expectations for completion time"
"... done and all damage to the rear was fixed. However, the repair took an excessive amount of time because the parts that were needed came damaged and had to be reordered. ..."
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"informed calls and texts about my car"
"We were kept informed at every stage of our repair, therefore knew what to expect, and timeframe involved. ..."
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"Provided up daily updates on the car for every friendly to speak to. I was out within five minutes when I ..."
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"Informed about status of parts"
Abdul
(Toyota owner)
reviewed 8/28/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Jerry
(Toyota owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, timely, and beautiful repair work.
Customer Service - 5.0/5.0
Returned Clean
Joseph
(Toyota owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luis was outstanding in customer service. He when above and beyond by detailing your car and we could not be any happier with he white glove service. He deserves a raise. This was our second repair and and we love parkway Toyota. Thank joe orsino
Customer Service - 5.0/5.0 -
Luis was outstanding in customer service. He when above and beyond by detailing your car and we could not be any happier with he white glove service. He deserves a raise. This was our second repair and and we love parkway Toyota. Thank joe orsino
Returned Clean
Nicole
(Volkswagen owner)
reviewed 7/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Hung An
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Victoria
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jamie
(Toyota owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0 -
Very good service
Returned Clean
Nick
(Toyota owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ximena
(Kia owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Arjan
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Toyota owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kelly
(Subaru owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Christopher
(Mazda owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dipu
(Toyota owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Deangelo
(Toyota owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sean, Sunni, and Luis worked with me to ensure everything went well. They are proficient professionals!
Customer Service - 5.0/5.0
Returned Clean
Daine
(Mazda owner)
reviewed 6/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jeong Soo
(Lexus owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lucidenny
(Toyota owner)
reviewed 6/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Andrew
(Toyota owner)
reviewed 6/3/26
My Experience - 5.0/5.0 -
Fantastic team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Alena
(Toyota owner)
reviewed 6/1/26
My Experience - 5.0/5.0 -
Amazing service and very professional work! Manager Luis and his team did an incredible job on my Toyota Corolla, and I couldn’t be happier with the results. The whole experience was smooth, honest, and stress-free.