Heritage Chevrolet, Inc.

4.4 (243reviews)
92%
350 W Dickman Rd,  Battle Creek,  MI  49037

FULL COLLISION CENTER. WE WORK ON ALL MAKES AND MODELS, LOANER CARS PROVIDED

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (243)

Likely to Recommend

Repair Quality

Customer Service

The problem I had was u com.communicated with enterprise concerning my car then u did with me.

Returned Clean

Likely to Recommend

Takes a long time to get scheduled. This can be problematic. But the work itself is good.

Repair Quality

Customer Service

Likely to Recommend

Most definitely will refer the company to friends and family

Repair Quality

Excellent job

Customer Service

I am very satisfied with the job they did

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks good. Clean when picked up. Friendly staff.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jo took great care of me and my truck

Customer Service

Jo again was great

Returned Clean

Likely to Recommend

Repair Quality

Service was excellent. Car was finished on time line 4 to 5 days.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I asked to get my visor looked at when dropping off. Never heard anything about it and when picking up jeep he didnt know if it was fixed. It wasn't

Customer Service

Same as last answer

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I couldn't believe what a INCREDIBLE FABULOUS JOB they did on my vehicle I was totally Impressed AMAZED how they transformed my car into something beautiful 😍. I have EVERYTHING ONE ABOUT YOUR WONDERFUL SERVICE. THANK YOU ❤️ HERITAGE THANK YOU THANK YOU THANK THANK YOU!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looks good and was delivered as promised and on time. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the body shop. Great communication, service and team.

Customer Service

Likely to Recommend

Repair Quality

I’ve had to come back 3 times in the first week and a part is on back order with no ETA after being without transportation for a month plus

Customer Service

They are working to correct things

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

First, I was given a verbal quote of $2100 of which I would have to pay my deductible which was $500. When I see what was billed to my insurance company with my $500 deductible the total is $3461.54. How can the estimate go from $2100 to $3461.54? Second, I was told it would be done by the 23rd of September, picked the car up on the 30th of September. Third, I was told certain parts should be replaced, never a quote, never indicated that the parts weren't covered under my claim. I okayed the parts being replaced only to be told, when I picked the car up, that they weren't covered and that I owed an additional $605. Not once was I told that these charges were inaddition to the $500 deductible that I was paying. This is what the Sears company used to do, it's called "Bait and Switch. "

Customer Service

Returned Clean

Likely to Recommend

A first rate job every time, I have spread the word to family and friends.

Repair Quality

The car looked like new, color matching perfect.

Customer Service

Joanne and her team are first rate in customer care.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean