Heritage Collision Center
In operation 39 years, 32 years at this location.
We are located at 40 Green Mountain Drive in South Burlington behind the Heritage Ford and Toyota showrooms. Our expert auto body repair staff can repair any make and model of vehicle, not just Ford and Toyota. We work closely with all insurance companies to help you throughout the claim process. Just bring us your insurance claim number, and we’ll take pictures, give you a free, computerized estimate, determine exactly what repairs your insurance allows and send everything to them for approval. All of our paint repairs are done using PPG’s Nexa Aquabase paint, the industry leader in environmentally friendly paint. Aquabase meets or exceeds Vermont’s environmental standards. Along with Aquabase, our staff utilizes state of the art paint booths, allowing us to match your current paint job perfectly, and making your repairs virtually invisible. When it comes to Aluminum repairs we have a stand alone certified aluminum shop with the latest in aluminum repair tools and training.
- Free Estimates
- Insurance Company Assistance
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
After a rough start, this turned out to be a decent experience.
Repair Quality - 4.0/5.0 -
It took a long time for the repairs to complete, though I was told this up front. There appears to be a couple of glue marks on the windshield which I can't remove. The areas where there had been damage look much better.
Customer Service - 4.5/5.0 -
Communication was really good. Progress updates were given on a weekly basis.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great communication and organization.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication. Quality work
Customer Service - 5.0/5.0 -
They were very specific about how and when they would communicate. Their word was good. They were flexible with pick up given our extenuating circumstance. I'm very satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair work and associated communications were great.
Customer Service - 5.0/5.0 -
Very helpful, and process was clearly outlined.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was my second repair at the Heritage Collision Center. I definitely would recommend this shop.
Repair Quality - 5.0/5.0 -
Just like new.
Customer Service - 5.0/5.0 -
Office staff are excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great.
Customer Service - 5.0/5.0 -
People in service were very good at explaining everything regarding my repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair looks great but the charge port had loose bolts that needed fixing.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would never refer anyone with serious damage to Heritage because of the terrible experience I had
Repair Quality - 0.5/5.0 -
you should have told me my car would be totalled and that I had no say in the matter. Had you done so I would have been able to take advantage of the tax credit which expired on 9/30
Customer Service - 0.5/5.0 -
see answer to No. 1. It appears Heritage colludes with insurers to the detriment of the customer
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Excellent customer service from Travis. Kept up to date on progress. Workman ship fantastic
Customer Service - 5.0/5.0 -
Excellent. Kept up to date during the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
VERY LIKELY
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
GREAT SERVICE , GREAT COMMUNICATION
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Too expensive. Would not quote. It took 4 weeks to replace a bumper. I had to rent a car for 4 weeks that cost over $1000. I work for Enterprise and Enterprise has not and will never use your service.
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
Very deceptive. My CSR was rude and insulting. Very unprofessional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Weekly updates were great