Hertrich Collision Center of Lewes New Road
Welcome to Hertrich Collision Center of Lewes New Road! We’re proud to continue delivering the Hertrich Collision experience at our Lewes New Road location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Lewes New Road location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Took too long to make the repair.
Customer Service - 3.0/5.0 -
Communication could be improved.
Returned Clean
My Experience - 5.0/5.0 -
They did a great job in a timely manner and kept me informed along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Kept us informed of progress. Job well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Work was fine.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Received text messages that were not accurate. Then would go a couple of days not hearing anything, unless I called. Promised return calls and did not get one.
Returned Clean
My Experience - 5.0/5.0 -
Staff was and is very professional! Kept me informed every step of the way. Finished in timely manner. Happy with the whole process.🤗🤗🤗
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional staff and informative. Kept me in loop during whole process. Happy with results. No issues or complaints. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
With the exception to the scratched up dashboard which I believe is being resolved
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Attentive, great communication, friendly, quick, and car was detailed great when finished!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
professional staff
Returned Clean
My Experience - 5.0/5.0 -
Hertrich took care of us quickly and did a great job. We got our car back much sooner than expected. They were very friendly and very helpful.
My Experience - 5.0/5.0 -
Staff were knowledgeable and also interested in meeting my expectations. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff were knowledgeable while also being respectful of my concerns
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was friendly and professional. I received frequent texts as to the status of the repairs, which was very helpful. The repairs were completed in a very timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was professional and through text kept me informed of the estimated completion of the repairs.
Customer Service - 5.0/5.0 -
The staff was professional and through text kept me informed of the estimated completion of the repairs.