Hertrich Collision Center of Lewes New Road
Welcome to Hertrich Collision Center of Lewes New Road! We’re proud to continue delivering the Hertrich Collision experience at our Lewes New Road location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Lewes New Road location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great quick service. Very professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
They called or texted any updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent. All around!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work was done earlier than expected! I feel that everyone there treats me like I am their only customer.
Likely to Recommend - 5.0/5.0 -
I already have recommended them
Repair Quality - 5.0/5.0 -
They do great work and treat you right
Customer Service - 5.0/5.0 -
They clearly explained the entire process, and delivered early.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job on my vehicle. Thank you very much for everything.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Helpful and informative staff. Very nice repairs. Car looks brand new. A group of multi-taskers like I’ve never seen !
Likely to Recommend - 5.0/5.0 -
Absolutely recommend.
Repair Quality - 5.0/5.0 -
Great experience considering the reason I was there!
Customer Service - 5.0/5.0 -
I watched them all multi task and was amazed how much they were juggling.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a wonderful experience interacting with the team as they were both professional and approachable. From setting up droop off, estimates and picking up my vehicle. The repairs were timely and expertly done. Would highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great. Ryan was professional and attentive, explained everything thoroughly. Overall great experience!
Customer Service - 5.0/5.0 -
Excellent customer service…professional and attentive!
Returned Clean
My Experience - 5.0/5.0 -
The girls in the office are great they kept me informed of the progress of the repairs to my car. Hertrich has great customer service!!! The car looked fabulous when it was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasure to do business with you.
My Experience - 5.0/5.0 -
They took my car in at a high demand time of year, completed the work sooner than expected. And, the work was perfect! I couldn’t be happier! They were my body shop of choice several other times through the years going back to the Lewes Body Shop days. I have never had a problem and would always go there first.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Hertrich made this so easy for us. Great service.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I absolutely will recommend this facility to anyone I know who needs a body shop!
Repair Quality - 5.0/5.0 -
I’m very pleased with how my repair came out. Even though they had to delay returning my car because the driver’s side seat belt was defective and the part was on hold by the manufacturer, it showed that they take my safety seriously. They couldn’t have been nicer to deal with and their work is exceptional!
Customer Service - 5.0/5.0 -
Everyone I dealt with were truly professional and very easy to deal with. They kept me informed of the progress of the repair sympathetic about the parts delay even though it wasn’t their fault. I forgot the name of the person who handled my case, but she was terrific, so nice and caring!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
No doubt about it def def def recommend to everyone even a stranger
Repair Quality - 5.0/5.0 -
Great place great customer service no bs and your vehicle gets done well with excellent service. Def def def recommend
Customer Service - 5.0/5.0 -
Great awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!