Hesgard Collision Center - Monroe
In operation 26 years, 22 years at this location.
Hesgard Collision Center is a trusted, family-owned collision repair business proudly serving the community since 2000. With over two decades of experience, we are committed to delivering high-quality repairs done the right way—not the easy way. Our dedicated team ensures your vehicle is restored to its pre-accident condition with precision and care. We go above and beyond to make the repair process as seamless as possible by offering complimentary loaner vehicles to keep you on the road while your car is in our shop. At Hesgard Collision Center, communication is a top priority; we keep you informed every step of the way, providing peace of mind during what can often be a stressful time. Your satisfaction and safety are at the heart of everything we do. Trust Hesgard Collision Center for exceptional service, expert craftsmanship, and a family touch.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would recommend them
Repair Quality - 4.0/5.0 -
Everything with the front fender repair and stuff seems really good but noticed they didn't touch up the spot on the box like they said they would
Customer Service - 4.0/5.0 -
Over all it was pretty good just that spot on the box not touched up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have always done a superior job on our vehicles. Kept us informed as repair progressed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend Hesgard 100 percent to anyone
Repair Quality - 5.0/5.0 -
I would 100 percent recommend Hesgard. My vehicle looks brand new, they made the repair and cleaned my truck inside and out and had it done in less than a week
Customer Service - 5.0/5.0 -
They were kind and did everything for me. I’m very appreciative of their service
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
Absolutely no communication from staff on how things where going when I was told they would and on quotes for oil and tire rotation
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have been for years now telling everyone of the amazing work and people.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They call you by name when talking to you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. Completely satisfied. Aaron was a pleasure to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with Phil made something unpleasant into a laughing experience, Phill kept us informed as to progress on the car, we always knew what stage of repair was going on. His working with the insurance company kept me out of the picture, that was nice, it was in Phils hands and it went extremely smooth. Repair was better than expected and the car was detailed inside and out. Not that I want to return to a body shop, but if needed my first choice would be Hesgard Collision Center in Monroe WI and I would hope Phill would still be there to jet me through the process.
Customer Service - 5.0/5.0 -
Please read my first comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend Hesguards!
Repair Quality - 5.0/5.0 -
All repairs looked great.
Customer Service - 5.0/5.0 -
The minute I walked in the office, the office looked very organized and neat. Phil and the other guy (.sorry cant remember his name ) were very patience, kind , understanding and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
friendly customer service, timely updates.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Did a great job fixing the truck. Thank you. Would give a 10, but nothing is perfect in life.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
We dropped our vehicle off at Hessgard Collision Center for deer-hit repairs after scheduling weeks in advance and clearly explaining that I had an upcoming surgical procedure and would need this specific vehicle back by a certain deadline. We were assured this would not be a problem. As the deadline approached, we were told the timeline had slipped. When I called and left a voicemail simply asking for an update and whether the vehicle would be ready as promised, no one returned my call. We received no communication at all during a critical period when we were relying on clear information. As a result, I was left without the vehicle I needed for my procedure and had to rely on an alternative that was difficult and painful for me to use. Delays can happen, but failing to communicate and not returning customer calls — especially after committing to a time-sensitive situation — is unacceptable. This experience showed very clearly how poorly Hessgard handles customer communication and follow-through. Car looks good.
Customer Service - 1.0/5.0 -
We dropped our vehicle off at Hessgard Collision Center for deer-hit repairs after scheduling weeks in advance and clearly explaining that I had an upcoming surgical procedure and would need this specific vehicle back by a certain deadline. We were assured this would not be a problem. As the deadline approached, we were told the timeline had slipped. When I called and left a voicemail simply asking for an update and whether the vehicle would be ready as promised, no one returned my call. We received no communication at all during a critical period when we were relying on clear information. As a result, I was left without the vehicle I needed for my procedure and had to rely on an alternative that was difficult and painful for me to use. Delays can happen, but failing to communicate and not returning customer calls — especially after committing to a time-sensitive situation — is unacceptable. This experience showed very clearly how poorly Hessgard handles customer communication and follow-through. Car looks good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks fantastic!
Customer Service - 5.0/5.0 -
The car looks fantastic!