Hewlett Collision Center
In operation 66 years, 13 years at this location.
The Hewlett Collision Center is family-owned and operated. As part of the Hewlett dealerships, we have been satisfying customers for almost five decades. Our experienced team will confidently answer all of your questions and will guide you through the complete repair process. The Hewlett Collision Center is both a GM, Corvette and VW Certified Collision Repair Facility (CCRF). As a Certified Collision Repair Facility (CCRF) and ICAR Gowe have the specialized tools and equipment required to return your vehicle to factory specifications. We follow strict mandated repair procedures from the manufacturer and our technicians have access to exclusive manufacturer technical tools and information from General Motors and Volkswagen. Our specialists receive extensive factory training on all GM and VW models including the highly sophisticated Corvette. Hewlett Collision Center can also handle all other makes and models and is a preferred repairer for Kia North.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
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- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 7:30 am - 1:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
I always had to call for updates. I was not given proactive communication from Hewlett. I was originally told it woudl tkae several weeks to get in. I asked if we could do it sooner and I didn't hear back. I called a couple of days later and was told, yes, we can get you in next week. This kind of thing happened in almost all interactions. It felt as if the advisor was too busy with the amount of jobs he was managing and he did not have time to keep me updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job!!
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan Lindsay was awesome! The work was completed on time and in budget. Great job! I would recommend Hewlett Collision Center; especially if you have a Corvette C8.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Paint didn't match and the bumper was not aligned properly.
Customer Service - 1.0/5.0 -
They painted a bumper that had some scratches. The paint doesn't match and the bumper is not aligned. They put the wrong size of fasteners that hold the bumper in place. I took it back and was told it was like that before and I've had the car for 22 years and I know it wasn't out of alignment. They also said they were trying to match the paint better but they didn't do anything with it. I show this car and it looks like it was in an accident. I will let people know who did the work when they see how unprofessional it looks. I would have been better off with the scratches. Very disappointed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joseph was very professional, friendly, knowledgeable, and informative. Thank you
Customer Service - 5.0/5.0 -
Joseph was very professional, friendly, knowledgeable, and informative. Thank you
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I appreciate all the help Joseph provided me, but getting him to return e-mails and phone calls was an issue.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
I think we need better communication when parts are delayed, my truck was in the shop for 2 months on the initial fix, then 3 weeks for the roof when it finally arrived. That's basically 3 months out of a vehicle that is only 3 months old when it first went into the repair center.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the initial estimate for repairs through the whole process, my experience was excellent. The repairs were completed in a timely manner and the car looks like new again. The staff members I dealt with were efficient, knowledgeable and friendly.
Customer Service - 5.0/5.0 -
Straightforward and honest.
Returned Clean
Likely to Recommend - 5.0/5.0 -
My preferred collision center for all my GM vehicles
Repair Quality - 5.0/5.0 -
Regular communication delivery with professionalism. Very appreciated
Customer Service - 5.0/5.0 -
Regular communication delivery with professionalism. Very appreciated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was kept informed of the status of my vehicle every step of the way until completion. My suv was well cared for. The quality of the work was outstanding.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
MY GMV LOOKS BEAUTIFUL!! THERE WAS ALOT OF DAMAGE, THE FRONT PASSENTER SIDE, HOWEVER THE PROFESSIONAL REPAIRS LEFT NO INDICATION OF DAMAGE. I ALSO HAD CONSTANT CONTACT WITH MR. J. VEGA, ESTIMATOR. HE IMMEIDATELY PROVIDED ME WITH A PROPOSED WORK ORDER THAT SHOWED EACH ITEM THAT NEEDED REPAIR AND THE COST, HE ALSO MADE ME AWARE THAT UNTIL WORK STARTED, A FINAL COST COULD NOT BE DETERMINED, AND HE INSURED THAT I RECEIVED EMAILS WITH PICTURES OF DAMAGED PARTS FOUND WHEN WORK STARTED AND THE FRONT WAS DISASSEMBLED. WE HAD SEVERAL TELEPHONE CONVERSATIONS. HE IS EXCEPTIONALLY OUTSTANDING. THE ONLY SURPIRSE I HAD WHEN I WENT TO PAY AND GET MY GMC WAS THE FINISHED PRODUCT! THANK YOU TO ALL THE STAFF THAT MADE THIS POSSIBLE.
My Experience - 5.0/5.0 -
Joseph Vega was excellent. Communicated very clearly. Made it a less stressful experience.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Yes - parts were delivered to Hewlett but found to be defective - repair was scheduled for when parts were available
Customer Service - 4.5/5.0 -
Joseph Vega was great - communicated effectively and provided clear information
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and informative during the repair process.