Hewlett Collision Center

4.9 (1,106reviews)
96%
PO BOX 799,  Georgetown,  TX  78627

In operation 66 years, 13 years at this location.

The Hewlett Collision Center is family-owned and operated. As part of the Hewlett dealerships, we have been satisfying customers for almost five decades. Our experienced team will confidently answer all of your questions and will guide you through the complete repair process. The Hewlett Collision Center is both a GM, Corvette and VW Certified Collision Repair Facility (CCRF). As a Certified Collision Repair Facility (CCRF) and ICAR Gowe have the specialized tools and equipment required to return your vehicle to factory specifications. We follow strict mandated repair procedures from the manufacturer and our technicians have access to exclusive manufacturer technical tools and information from General Motors and Volkswagen. Our specialists receive extensive factory training on all GM and VW models including the highly sophisticated Corvette. Hewlett Collision Center can also handle all other makes and models and is a preferred repairer for Kia North.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 7:30 am - 1:00 pm
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles

Reviews (1,106)

My Experience

Battery was not properly tightened after repair and caused car stop completely at stoplight and be towed by roadside assistance.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent

Customer Service

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We will never recommend Hewlett Collision to anyone. Ever.

Repair Quality

The quality of the actual repair is minimal; Hewlett Collision still owe a part for the hood. I gave them a 2 because the body work technically looks better than when it was damaged.

Customer Service

From the lazy & unhelpful receptionist eating her breakfast at her desk who consistently gave us wrong information, to the unprofessional service advisor who would never provide us with any ETA for 3 months, we did not have one positive interaction with this establishment.

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Repair Quality

Customer Service

Returned Clean

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Nope

Repair Quality

So far the vehicle is not repaired properly. We paid $2000 for a silly sensor recalibration and the car continues to have errors. I would like a refund for this service if the issue cannot be resolved.

Customer Service

Pending outcome. Waiting to rep to schedule ANOTHER repair appointment

Returned Clean

Likely to Recommend

Repair Quality

Darrell the advisor is very knowledgeable and comitted.

Customer Service

Returned Clean

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I have already recommended you to a neighbor.

Repair Quality

Very satisfied. Ryan was great to work with.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Ryan Lindsay sets the bar very high when it comes to customer service. He informed me about the progress and did an incredible job negotiating with the insurance company.

Customer Service

Returned Clean

My Experience

Ryan communicated on progress of repairs and work was completed in 17 days. Repairs look great.

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Repair Quality

Customer Service

Returned Clean

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My dealer for a long time.

Repair Quality

Hail repair looks perfect

Customer Service

Darrell was professional to work with.

Returned Clean

Likely to Recommend

I realize the shop is over whelmed with hail damaged vehicles. I do wish repairs could be done in weeks instead of months, but my main concern is getting quality repairs and don’t want to rush a craftsman.

Repair Quality

Passenger side front and rear doors have a wavy appearance, where hail damage was fixed.

Customer Service

Darrell, my service contact was excellent communicating, receptionist also very nice everyone I interacted with was pleasant.

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Repair Quality

Working with Joseph was easy! Always a quick response

Customer Service

Returned Clean

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They did a good job. They were highly recommended to us by the KIA dealership, and they came through for us too.

Repair Quality

Although it took the better most of 4 months for our car to be repaired, we are very satisfied with the results. The delay occurred following a tremendous increase in demand for repairs due to severe hail damage in our area. The demand was high for parts and labor which in turn out a strain on the entire system. Joseph, our case manager, kept us updated regarding the status of our vehicle throughout the duration of the repair.

Customer Service

Joseph responded promptly to our emails and kept us updated on the status of our repairs.

Returned Clean

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Repair Quality

Please let Joseph know he was awesome to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication & great work done

Customer Service

Returned Clean