Hewlett Collision Center
In operation 66 years, 13 years at this location.
The Hewlett Collision Center is family-owned and operated. As part of the Hewlett dealerships, we have been satisfying customers for almost five decades. Our experienced team will confidently answer all of your questions and will guide you through the complete repair process. The Hewlett Collision Center is both a GM, Corvette and VW Certified Collision Repair Facility (CCRF). As a Certified Collision Repair Facility (CCRF) and ICAR Gowe have the specialized tools and equipment required to return your vehicle to factory specifications. We follow strict mandated repair procedures from the manufacturer and our technicians have access to exclusive manufacturer technical tools and information from General Motors and Volkswagen. Our specialists receive extensive factory training on all GM and VW models including the highly sophisticated Corvette. Hewlett Collision Center can also handle all other makes and models and is a preferred repairer for Kia North.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 7:30 am - 1:00 pm |
Likely to Recommend - 2.5/5.0 -
I can only hope my unique situation was a rare one.
Repair Quality - 3.5/5.0 -
Overall not bad but my undamaged $22 LED turn signal was thrown away and replaced with a cheap regular bulb. I was offered to buy it and get reimbursed. Also found my expensive vanity license plate still attached to the old front bumper cover in their pile of damaged parts and told Darrell about this numerous times on various visits until finally I just took it off myself and put in my car. My car sat for 12 weeks because the insurance denied coverage on a part that was damaged by the wreck but said it was previous, but she was wrong. My car was damaged by hail too and it broke my new windshield. When finally picking up my car the front license plate and holder were missing. They had to find it and attach it while I waited. Because my car is a 2014 Chevy Volt hybrid the main battery had degraded due to excessive heat this summer because it went too long without being charged up which caused a check engine issue that left my car in limp mode and it died at my house needing to be towed back to Hewlett. I had to pay over $400 for a software that reset the main battery but they didn't charge the battery so it failed again. I convinced their Service department to reset the battery again and give it a full charge. This worked finally and I have my car back.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The adjuster @ Hewlett is very responsible & trustworthy. He performs to each situation as if is his own.
Repair Quality - 5.0/5.0 -
Just got a loner from enterprise. It will be a week or more before Darryl at Hewlett VW will be able to start working on my Tigwan
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Everyone was friendly and helpful, but I don’t understand why it took 8 days to complete the estimate.
Customer Service - 5.0/5.0 -
While the car was being repaired Ryan keep me posted on how things were going and contacted me after the hail storm to let me know that my car was not damaged in the storm.
Returned Clean
Likely to Recommend - 0.5/5.0 -
At this moment I would not recommend someone because of the experience I’ve had with a small claim of just the bumper.
Repair Quality - 0.5/5.0 -
I left my vehicle at dealership for a week. When I arrived to pick it up the bumper was still bent from the accident
Customer Service - 3.5/5.0 -
Some what satisfied with customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sorry, thought I had already sent survey. My service was great and Darrell was a wonderful person to work with. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Blind spot sensor is not working. Old mirror worked when went into shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Ryan was great, working with a slow and allusive insurance team
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend Hewlett Collision! The whole process was super easy and we had no doubt we were going to be taken care of the moment we met Darrell! BIG thank you to Darrell, Misty, and the AMAZING techs who worked on my car!!! I am so grateful to have my car back and that the accident was not too serious where someone got hurt. Well, except that deer! :)
Repair Quality - 5.0/5.0 -
Darrell is awesome! Made the whole process really easy and I knew I was in good hands!
Customer Service - 5.0/5.0 -
Customer service at Hewlett collision is excellent!
Returned Clean
My Experience - 5.0/5.0 -
Your staff was great. I was amazed at the quick turnaround and attention to detail
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolutely wonderful service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair and paint looks great.
Customer Service - 5.0/5.0 -
Ryan did an excellent job of keeping us informed of everything that was not on our insurance company's original estimate. Farm Berau missed several things and extra correspondence was needed to cover all the items that were necessary. We received continuous communication from Ryan during the whole process of the vehicle's repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was outstanding!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Reasonable price, fast service, excellent quality work, very easy to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything went smoothly. Ryan did a great job keeping me posted
Customer Service - 2.5/5.0 -
Front desk lady was not at all nice. No ,"Hi" or anything. Completely ignored when we walked in to pick up the car. Even the day we dropped off the car she was pretty robotic. Not sure what she had against me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m bringing my Tahoe to them
Repair Quality - 5.0/5.0 -
Car needed tone Re- washed but Darrel took care of that immediately. .
Customer Service - 5.0/5.0 -
Team was great and personable.