Hewlett Collision Center
In operation 66 years, 13 years at this location.
The Hewlett Collision Center is family-owned and operated. As part of the Hewlett dealerships, we have been satisfying customers for almost five decades. Our experienced team will confidently answer all of your questions and will guide you through the complete repair process. The Hewlett Collision Center is both a GM, Corvette and VW Certified Collision Repair Facility (CCRF). As a Certified Collision Repair Facility (CCRF) and ICAR Gowe have the specialized tools and equipment required to return your vehicle to factory specifications. We follow strict mandated repair procedures from the manufacturer and our technicians have access to exclusive manufacturer technical tools and information from General Motors and Volkswagen. Our specialists receive extensive factory training on all GM and VW models including the highly sophisticated Corvette. Hewlett Collision Center can also handle all other makes and models and is a preferred repairer for Kia North.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 7:30 am - 1:00 pm |
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0 -
Sensor fell off and is just dangling behind the bumper
Customer Service - 3.5/5.0 -
Everyone was kind and responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and work as always
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The repairs were excellent, customer service was not.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The Estimator initially seemed interested in providing quality customer service; he explained the quote and repair process and his role with insurance. He called to update me on when they began repairs and when they were finished. However, the repairs were finished earlier than expected and when I shared that I did not have the money to cover the cost of repairs at that very moment and asked if there was a payment plan option, his response was only “Sorry, we do not do payment plans.” While I understand that paying for the repairs is entirely my responsibility, his lack of social awareness and emotional depth during a typically stressful situation for any one person has impacted the customer service satisfaction. Instead of being short and unhelpful, providing solutions like private loan lenders, or taking the time to express understanding of how stressful financial issues can be and that if there was anything he could do, to let him know or that he wished there was something he could do or something along those lines. Even if he doesn’t mean it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I actually referred my friend Marcos Sanchez
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Darell was amazing the way he handled my repairs. I appreciate chow he email me the process every step of the way.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me well informed all the way through the repair process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
It took 45 days and i found scratches on my rear bumper.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of repair looks great. Like new and all oem parts.
Customer Service - 5.0/5.0 -
The customer service was amazing. I was informed at every step of the repair and everyone I interacted with was very nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I had to bring it back to be repaired.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eric was very helpful and stayed on top of the repairs and making sure the insurance company was responding.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
always...
Repair Quality - 5.0/5.0 -
Eric is so efficient in his job at the body shop.. I appreciate his help in having my car repaired so qu Eric is always a great help, and I respect his knowledge in doing body repairs. My car was quickly repaired . A big thank you to him and his team.