Hewlett Collision Center

4.9 (1,103reviews)
96%
PO BOX 799,  Georgetown,  TX  78627

In operation 66 years, 13 years at this location.

The Hewlett Collision Center is family-owned and operated. As part of the Hewlett dealerships, we have been satisfying customers for almost five decades. Our experienced team will confidently answer all of your questions and will guide you through the complete repair process. The Hewlett Collision Center is both a GM, Corvette and VW Certified Collision Repair Facility (CCRF). As a Certified Collision Repair Facility (CCRF) and ICAR Gowe have the specialized tools and equipment required to return your vehicle to factory specifications. We follow strict mandated repair procedures from the manufacturer and our technicians have access to exclusive manufacturer technical tools and information from General Motors and Volkswagen. Our specialists receive extensive factory training on all GM and VW models including the highly sophisticated Corvette. Hewlett Collision Center can also handle all other makes and models and is a preferred repairer for Kia North.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 7:30 am - 1:00 pm
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles

Reviews (1,103)

Likely to Recommend

Repair Quality

Great Job!!!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Dave’s and Darrell were great

Customer Service

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Repair Quality

The job was well done and in a timely manner.

Customer Service

Tim Reynolds was very helpful and kept me informed about the repair.

Returned Clean

Likely to Recommend

1000%

Repair Quality

Repair quality was exceptional. We got our truck back and it looks brand new!

Customer Service

Customer service was amazing. Both Darrell and Tim were wonderful. Tim was the first person I ever spoke with to get scheduled for service and Darrell was our service advisor. He was on top of keeping us informed with what was going on with our vehicle and any dealings with insurance

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Likely to Recommend

Repair Quality

Replacement of the back bumper and alignment seem fine but after returning home and garaging my Tahoe it won’t start even though I just had my stater replaced.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great service. Thanks

Customer Service

Great service The repair is perfect

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Repair Quality

Darrell did a great job throughout the entire process. On the other hand, the secretary Misty is very unprofessional and short to clients. I will never return because of her.

Customer Service

you need a new secretary Misty is rude.

Returned Clean

My Experience

Although it took so long to get my truck back due to the insurance company issue, I am still feeling good. Repair has no obvious issue.

Likely to Recommend

Repair Quality

It is very difficult to deal with the insurance company, especially State Farm. I have to use my own insurance even the incident was completely the fault of the other party. Got a lot of help from the collision center. Finally I got my truck fixed. It is a relief.

Customer Service

They did help me on dealing with the State Farm.

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Repair Quality

Customer Service

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Likely to Recommend

Outstanding repairs.

Repair Quality

It should save very satisfied

Customer Service

Patrick Bradford needs slight improvement in time management and communication skills. He left a phone call(after instruction, text only, no phone calls) message he will be out of town but did leave the name of an alternative associate.

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Repair Quality

Customer Service

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Repair Quality

Allways do a great job

Customer Service

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My Experience

My windshield was cracked while at the facility and not fixed.

Likely to Recommend

Repair Quality

Car looks, rides, and drives fantastic following the repairs.

Customer Service

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Repair Quality

We will never take any of our vehicles there again...dont appreciate the service from none of the staff in collisions there..including the receptionist who answers the phone..she totally would just tranfet the calls when "we" called to follow up with qhen our vehicle was gonna b ready..very rude..and omg..dont think that they will do as they say as far as status..lol We didnt get that at all...just lies and we was always avoided and strung along. From manager to our person who suppose to be helping..terrible and was treated like they dont want us to ever come back...AND WE DEFINETLY WONT...ON TOP OF WAITING A MONTH TO GET OUR VEHICLE BACK. Thanks for the treatment and curtousy..yall did that well...cause we want ever come back to yall...

Customer Service

Read first entry..says it all

Returned Clean

Likely to Recommend

I have before.

Repair Quality

Very professional, and communicated well during the process of repair. Whenever I need my fleet vehicle repaired I always go to Hewlett in Georgetown.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean