Hewlett Collision Center

4.9 (1,103reviews)
96%
PO BOX 799,  Georgetown,  TX  78627

In operation 66 years, 13 years at this location.

The Hewlett Collision Center is family-owned and operated. As part of the Hewlett dealerships, we have been satisfying customers for almost five decades. Our experienced team will confidently answer all of your questions and will guide you through the complete repair process. The Hewlett Collision Center is both a GM, Corvette and VW Certified Collision Repair Facility (CCRF). As a Certified Collision Repair Facility (CCRF) and ICAR Gowe have the specialized tools and equipment required to return your vehicle to factory specifications. We follow strict mandated repair procedures from the manufacturer and our technicians have access to exclusive manufacturer technical tools and information from General Motors and Volkswagen. Our specialists receive extensive factory training on all GM and VW models including the highly sophisticated Corvette. Hewlett Collision Center can also handle all other makes and models and is a preferred repairer for Kia North.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 7:30 am - 1:00 pm
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles

Reviews (1,103)

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All good however have to come back for ceramic coating after 90 days wish they would've mentioned that in the beginning however give Darrel a raise! He was awesome from the start.

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Communication and updates did not meet my expectations. It was challenging to get information and updates.

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Darrell Hildebrand kept me updated at every step, returned phone calls promptly, was always courteous and informative. He was instrumental in getting one of the issues not identified by the insurance adjuster covered by instrument, saving me several hundred dollars.

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Darrell kept the ball rolling and I got my car back in fine shape. Thanks ! Connie

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I had to make every call to get status. Delayed by a day which is reasonable. But I had to follow up every time.

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Thank you for everything. Darrell was wonderful to work with.

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Work done on it was good but my car was left filthy and it’s hard to get anyone to call me back.

Repair Quality

Repair quality was fine it was the way my car was left in the inside. There was dust everywhere. Almost looked like they worked on the car with the doors open and dust like fiberglass was all over my seat, dash everywhere. We tried contacting Patrick about it but have not gotten a response back which is also disappointing.

Customer Service

Over all customer service was good

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Great experience

Repair Quality

Efficient, and very helpful

Customer Service

Efficient and very helpful

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I took my 2025 Atlas sport for a pretty in-depth repair and they did an amazing job. The work was done before expected and would definitely recommend.

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I haven’t had but a few occasions to have paint or body work done, but Hewlett did an excellent job.

Repair Quality

Very good job on paint.

Customer Service

Friendly agents. Easy to communicate with.

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Repair Quality

Communication terrible. Six weeks a long time to get the car repaired. Picked up car and it was filthy. Was told it was washed, which it wasn’t. We were told it was all dusty because it had been sitting out for a couple, I guess waiting for finance to do their job. However, it was dirty and there was writing on the windshield which tells me it was never washed. If we wanted to wait 45 minutes they would wash it, which we couldn’t do. We were told we could a free wash if we call.

Customer Service

Long repair time-6weeks, lack of communication, and when we went to pick the car up it was filthy. It was never washed and there was writing on the front windshield passenger side. When asked about a car wash we were told it would be 45 minutes before they could do it. They did say we could call and they would give us a free wash.

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Absolutely no

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Customer Service

Lack of communication. Scammers

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Repair was good and process was smooth.

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I have been a customer for more than 10+ years. When I purchased my Colorado, I saw a new Corvette that had just arrived and bought both the same day. I use Hewlett service for my 3 Chevrolets, so I never expected this experience with the Collision department, especially since I used them before.This is now a bad operation and it starts with the manager. If it were not for Patrick, I would have considered a law suit for gross incompetence.

Repair Quality

When the customer has to do ALL of the quality control, it makes for a completely unsatisfactory experience.

Customer Service

There was none!!!

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Repair Quality

Customer Service

Great service

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