Hewlett Collision Center
In operation 66 years, 13 years at this location.
The Hewlett Collision Center is family-owned and operated. As part of the Hewlett dealerships, we have been satisfying customers for almost five decades. Our experienced team will confidently answer all of your questions and will guide you through the complete repair process. The Hewlett Collision Center is both a GM, Corvette and VW Certified Collision Repair Facility (CCRF). As a Certified Collision Repair Facility (CCRF) and ICAR Gowe have the specialized tools and equipment required to return your vehicle to factory specifications. We follow strict mandated repair procedures from the manufacturer and our technicians have access to exclusive manufacturer technical tools and information from General Motors and Volkswagen. Our specialists receive extensive factory training on all GM and VW models including the highly sophisticated Corvette. Hewlett Collision Center can also handle all other makes and models and is a preferred repairer for Kia North.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 7:30 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It took a lot of follow up calls to get the right status.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great work!
Customer Service - 5.0/5.0 -
Darell is great !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Darrell did an outstanding job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I only let Don Hewlett maintain my vehicles and in past do body work on prior opened cars. This past time was awful. My truck needs to be fixed correctly and finish what my estimate states to be completed
Repair Quality - 0.5/5.0 -
Work was not completed or done to satisfaction
Customer Service - 0.5/5.0 -
Patrick would not return my calls or keep in communication. I am very disappointed with work that was completed. Dents were not removed and paint work not completed per estimate. Drove 4 hours for appointment and work was not completed
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
It was worse experience in terms of customer service. I had confirmed with associate to drop of vehicle on Sunday, when I went there I could not drop off as gates were closed to lot. Never received any updates from associate either on estimated completion date or status. I called several times, left voicemails, rarely received call back until I begged in voicemail to provide update. The vehicle repair was delayed by 1 wk without any prior intimation to me.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
While Paul Conrad went above and beyond the "call of duty" I very disappointed in Hewlett's and General Motors for this issue not being under warranty. I would like to this to be KNOWN to GM and will voice my concern to them.
Customer Service - 3.5/5.0 -
This was a total surprise to me re this Sensor issue and no warranty for this. I do appreciate Hewlett's issue to accommodate me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Joseph is awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The few things that didn’t go perfectly are to be expected from anyone in this business. I think they did a fantastic job on everything.
Repair Quality - 5.0/5.0 -
They do excellent work.
Customer Service - 5.0/5.0 -
Totally worked with me on everything.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Communication was lacking and Several times throughout the process the only reason I found out about things was because I called.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Took too long and service mgr never followed up on requests unless bugged a second time
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleased with the work that was performed.
Customer Service - 5.0/5.0 -
Patrick Bradford was very professional and went above and beyond to help me out. I definitely appreciate his dedication to providing customer service. Patrick helped when I dropped it off and handled the pick up.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Since getting the vehicle back there is a constant squeaking in the back of the vehicle of something sounds loose or it is rubbing.
Customer Service - 2.5/5.0 -
Communication needs improvement
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
There could be better management in the office but other than that they did a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend this collision center.
Repair Quality - 4.5/5.0 -
Great work with the collision repair!
Customer Service - 4.0/5.0 -
Customer service was good. Would recommend calling or texting with updates regarding progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent as always.