Hewlett Collision Center

4.9 (1,105reviews)
96%
PO BOX 799,  Georgetown,  TX  78627

In operation 66 years, 13 years at this location.

The Hewlett Collision Center is family-owned and operated. As part of the Hewlett dealerships, we have been satisfying customers for almost five decades. Our experienced team will confidently answer all of your questions and will guide you through the complete repair process. The Hewlett Collision Center is both a GM, Corvette and VW Certified Collision Repair Facility (CCRF). As a Certified Collision Repair Facility (CCRF) and ICAR Gowe have the specialized tools and equipment required to return your vehicle to factory specifications. We follow strict mandated repair procedures from the manufacturer and our technicians have access to exclusive manufacturer technical tools and information from General Motors and Volkswagen. Our specialists receive extensive factory training on all GM and VW models including the highly sophisticated Corvette. Hewlett Collision Center can also handle all other makes and models and is a preferred repairer for Kia North.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 7:30 am - 1:00 pm
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles

Reviews (1,105)

Likely to Recommend

Would recommend Darrell

Repair Quality

Darrel is the best. Do what u need to keep him.

Customer Service

Darrell is the best.

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Likely to Recommend

Repair Quality

Ryan was great. The team did amazing work on my car!

Customer Service

Ryan explained it to me but it would have been nice to get my oil change done while the car was there and not have to make a separate trip.

Returned Clean

Likely to Recommend

Repair Quality

The bottom spoiler does not fit right!

Customer Service

They did not tell me I owed more money

Returned Clean

Likely to Recommend

I posted the review below on Google reviews and want to ensure it's seen here as well. Thanks. I recently had my car repaired at Hewlett Collision and I couldn't be more satisfied with the experience. I would like to send out a special thank you to my service advisor, DARRELL. Throughout the process, he went the extra mile to ensure that everything went smoothly. DARRELL was incredibly professional, friendly, and attentive throughout the entire process. He kept me informed every step of the way and made sure all my questions were answered. His attention to detail and commitment to customer satisfaction truly set him apart. The repairs were done perfectly and on time. My car looks as good as new! THANK YOU, DARRELL, and the entire team at Hewlett Collision for your outstanding service. I highly recommend this place to anyone in need of car repairs.

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Friendly and good communication

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Likely to Recommend

Very likely to spread the word of the great service.

Repair Quality

Joseph took care of us! Even with part shortages and unknown lead times he worked with his team to get my car repaired.

Customer Service

Communications were on point every step of the way.

Returned Clean

Likely to Recommend

Repair Quality

Excellent, as always! Darrell is one the best to work with. Thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks like new!

Customer Service

Ryan and Joseph were very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

It was the best decision I made to have Hewlett Collision Center take care of my Buick Envision damage. Ryan Lindsay and his shop crew did a fantastic job in making my vehicle like new. I can't thank them enough.

Customer Service

Megan Amburgey was most accommodating and friendly.

Returned Clean

Likely to Recommend

Repair Quality

The service at Hewlett Collision Center was amazing! Darrell was instrumental on keeping me updated on the repairs of my car and helped along the way with the insurance claim. Would definitely recommend this place for anyone requiring collision repairs.

Customer Service

Likely to Recommend

Repair Quality

Only issue was part order was delayed.

Customer Service

Returned Clean

My Experience

All ok

Likely to Recommend

Repair Quality

Darrell and his team did a fantastic job through the entire process. They took me in when their schedule was full and got my truck completed as quickly as they could.

Customer Service

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Likely to Recommend

Repair Quality

Jeff Lisenbe went well above and beyond in helping come to a resolution on the service repair I recently had done. I am incredibly grateful for his hard work and dedication to the customer (me.)

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Darrell was a pleasure to work with in solving with grace and compassion the interface with my insurance company, me, and the repairs.

Customer Service

The receptionist set me up quickly with a person to help--which was Darrell.

Returned Clean

Likely to Recommend

Repair Quality

My damage was very minor and was caused by the service department, but the damage was removed to my satisfaction.

Customer Service

Patrick is a very friendly, personable and knowlegeable advisor. He was very clear and concise in scheduling and completing the repair process, and his communications were timely and professional.

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Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

The receptionist is very rude and does not seem to like her job or want to be there. She was not very helpful when I asked her to contact Randy who is always a pleasure to work with.

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Likely to Recommend

Repair Quality

Customer Service

I always had to call for updates. I was not given proactive communication from Hewlett. I was originally told it woudl tkae several weeks to get in. I asked if we could do it sooner and I didn't hear back. I called a couple of days later and was told, yes, we can get you in next week. This kind of thing happened in almost all interactions. It felt as if the advisor was too busy with the amount of jobs he was managing and he did not have time to keep me updated.

Returned Clean