Higbie Collision Inc.

4.9 (544reviews)
98%
188 Higbie Ln,  West Islip,  NY  11795

In operation 72 years.

Our collision repair facility negotiates with all insurance companies. New York State Insurance Regulation 64 states that your insurance carrier CANNOT tell you where to repair your vehicle. Repairs guaranteed as long as you own your vehicle. Mechanical repairs and towing also available. Personal service.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 11:30 am
* Holiday hours may differ.
I-Car

Reviews (544)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff is frequently described as friendly, professional, and accommodating. Several customers highlighted the shop's ability to complete repairs ahead of schedule, reflecting strong operational efficiency. Communication was noted positively by many, with customers appreciating timely updates and thorough explanations throughout the repair process. A few customers mentioned they had to initiate contact for updates, suggesting an opportunity - as noted directly by those customers - for more proactive outreach. Overall, the feedback reflects a highly satisfied customer base, with many expressing willingness to return and recommend the shop to others.
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"Professional customer service & awesome work in a timely manner. Highly recommended !"
"By far the best repair shop. They had my car done faster than expected, easy to reach and friendly staff. ..." Read more
"It was an excellent experience from start to finish. Very pleasant staff."
"Body work was exceptional"
"... There is never a delay in getting back to me. And they did an amazing job on my vehicle, was very satisfied with how clean they made it upon my return." Read more
"By far the best repair shop. They had my car done faster than expected, easy to reach and friendly staff. I have them do ..." Read more
"Looks brand new and car was ready 3 days earlier than stated."
"Professional customer service & awesome work in a timely manner. Highly recommended !"
"... easy to communicate with. No problems and they even finished up my car a little sooner than expected which was great." Read more
"Friendly staff, and the repairs to my car were done quickly and lit looks amazing!!"

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Higbie Collision was great in every respect. I hope not to need them again, but just in case I would not hesitate to go back for any body repair needs

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Car came out great looks as good as new.

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Very happy with the service

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Service was very good

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They went above and beyond my repair. I took notice that they filled in the little chips on my hood with the extra paint they used on the door. Thank you for the extra touch!

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Body work was exceptional

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Customer service was outstanding

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Excellent job

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I wouldn’t even second-guess it

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There communication was on point informing me of all the details. Very friendly a plus on customer service. There is never a delay in getting back to me. And they did an amazing job on my vehicle, was very satisfied with how clean they made it upon my return.

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They were great, friendly, helpful positive and very much welcoming

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Car looked excellent

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Friendly service. Excelente work

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Service was great. My car looks good as new and the staff is great.

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It was an excellent experience from start to finish. Very pleasant staff.

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Great job