Higbie Collision Inc.
188 Higbie Ln,
West Islip,
NY
11795
USA
In operation 72 years.
Our collision repair facility negotiates with all insurance companies. New York State Insurance Regulation 64 states that your insurance carrier CANNOT tell you where to repair your vehicle. Repairs guaranteed as long as you own your vehicle. Mechanical repairs and towing also available. Personal service.
Services
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 11:30 am |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff are frequently highlighted, along with a welcoming atmosphere that puts customers at ease. Timeliness is a strong point, with several customers noting their vehicles were completed ahead of schedule. Communication was largely appreciated, with customers valuing the responsiveness when they reached out for updates. A few customers noted they had to initiate contact for progress updates, suggesting proactive communication could further enhance the already positive experience. Overall, the shop receives strong recommendations, with many customers returning for multiple repairs.
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Service Quality
"Professional customer service & awesome work in a timely manner. Highly recommended !"
"By far the best repair shop. They had my car done faster than expected, easy to reach and friendly staff. ..."
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"Great service, professional atmosphere regarding knowing how to guide customers throughout the insurance and repair ..."
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"... communication was on point informing me of all the details. Very friendly a plus on customer service. There is never a delay in getting back to me. And ..."
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"Service was great. My car looks good as new and the staff is great."
"By far the best repair shop. They had my car done faster than expected, easy to reach and friendly staff. I have them do ..."
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"Looks brand new and car was ready 3 days earlier than stated."
"... easy to communicate with. No problems and they even finished up my car a little sooner than expected which was great."
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"Professional customer service & awesome work in a timely manner. Highly recommended !"
"Nice work done on my care. They completed the job in the time they stated. Great people helping with paper work"
Kerri
(Honda owner)
reviewed 9/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Wennie
(Honda owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seemless transaction! Great results!
Customer Service - 5.0/5.0
Neal
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Eric
(Hyundai owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cristina
(Acura owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sarah
(Ford owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lana
(Volkswagen owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Christopher
(Honda owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Higbie Collision was great in every respect. I hope not to need them again, but just in case I would not hesitate to go back for any body repair needs
Customer Service - 5.0/5.0
Thomas
(Ford owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car came out great looks as good as new.
Customer Service - 5.0/5.0
Johnny
(Honda owner)
reviewed 7/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patricia
(Volkswagen owner)
reviewed 7/9/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Very happy with the service
Customer Service - 4.5/5.0 -
Service was very good
Steven
(Kia owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Chevrolet owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Richard
(Mazda owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond my repair. I took notice that they filled in the little chips on my hood with the extra paint they used on the door. Thank you for the extra touch!
Customer Service - 5.0/5.0
Karen
(Honda owner)
reviewed 6/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body work was exceptional
Customer Service - 5.0/5.0 -
Customer service was outstanding
Mark
(Honda owner)
reviewed 6/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
Sandra
(Dodge owner)
reviewed 6/4/26
Likely to Recommend - 5.0/5.0 -
I wouldn’t even second-guess it
Repair Quality - 5.0/5.0 -
There communication was on point informing me of all the details. Very friendly a plus on customer service. There is never a delay in getting back to me. And they did an amazing job on my vehicle, was very satisfied with how clean they made it upon my return.
Customer Service - 5.0/5.0 -
They were great, friendly, helpful positive and very much welcoming
Timothy
(Toyota owner)
reviewed 5/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gerard
(Hyundai owner)
reviewed 5/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joselyn
(Dodge owner)
reviewed 5/11/26