West Suffolk Auto Bodyinc.

5.0 (2,320reviews)
100%
400 Route 109,  West Babylon,  NY  11704
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In operation 17 years.

West Suffolk Auto Body is a state of the art collision repair facility. We pamper your vehicle from start to finish. We start by evaluating the all the damages accident related or prior damage and give you the repair options. When your vehicle is completed we use a 50 point check list to ensure the smallest details aren’t overlooked. As far as the repairs go 2 Car-O-Liner frame machines with Bluetooth measuring to ensure all collision work is returned to factory specification. 2 The Car-O-liner resistance spot welder joins sheet metal the same as the manufacturer does. Our 2 heated down draft spray booths bake the finish to a show room gloss and we only use Spies Hecker HI-Tec, its water borne paint system to tough its guaranteed for life and approved by all vehicle makers. The entire crew is I-Car certified and the shop holds the prestigious I-Car Gold Standard.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
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Email

Reviews (2,320)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The repair process is frequently described as seamless, stress-free, and professional from start to finish. Timely and proactive communication through text message updates is a standout highlight, keeping customers informed throughout. Many customers noted repairs were completed ahead of schedule, and several appreciated that vehicles were cleaned inside and out upon pickup. Customers also commend the friendly, respectful, and knowledgeable staff. A small number of customers mentioned minor concerns such as a delayed completion or an unresolved mechanical issue following repair, reflecting areas customers feel could be further refined.
AI-Generated from reviews written in the last 12 months
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"The quality of the repair was excellent — my car looks as good as new."
"Everything was perfect! Communication Professionalism Attention to detail Best experience Ive had with a body shop."
"... honest, and kept me informed throughout the process. The quality of the work was excellent—my car looks like new again. They finished on time and made everything stress-free. ..." Read more
"... business. The few times I needed their assistance the finished product was exceptional." Read more
"... been going to west suffolk for more than 15 years. Top notch workmanship, best service and professionalism" Read more
"Car was completely ahead of schedule. Thank you."
"... absolutely amazing. Not only is your work outstanding, you were 5 days ahead of schedule. Thank you" Read more
"Easy process- helpful in every way. Car was repaired and ready before expected AND cleaned inside and out! Thanks for a pain free and professional experience- ..." Read more
"... Sent text messages to keep me updated on progress. Finished repair earlier than expected." Read more
"Early!"
"The text message system is fantastic"
"... professional, and their quality of work excellent. Sent text messages to keep me updated on progress. Finished repair earlier than expected." Read more
"... auto body shop. They did an amazing job on my car, kept me updated throughout the process, and the customer service was excellent from start to finish. The staff was friendly, professional, ..." Read more
"They kept me abreast of everything going on right up till theday that I got my car back"
"... Suffolk Auto Body was quick, easy, and seamless. They did a fantastic job communicating with me and with being professional." Read more

My Experience

From the time I met Joe, I felt I entered a place where things are done well. The paperwork was organized, the repair was explained and handled expertly, and the rental car experience easy and uncomplicated. The connection to my insurance company worked well too, so I didn't feel lost in the process. Communication kept me in the loop.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was impressed with the customer service, cleanliness of the office and professionalism of Dave the gentleman at the front desk.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I love how they always keep you up-to-date on the progress of the vehicle. The work looks great, they color matched my color perfectly, very satisfied with results!

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you, car looks brand new.

Likely to Recommend

I would recommend the auto body shop.

Repair Quality

I was totally satisfied with the quality of the repairs on my car. Thank you

Customer Service

I was totally satisfied with the customer service. Thank you

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

I would recommend.

Repair Quality

Excellent job. Yge car looks great

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Best shop ever Joe was amazing and professional Thank you to all who work on my car. Awesome job! Appreciate you all.

Likely to Recommend

Amazing staff and shop

Repair Quality

Best auto repair shop around!!!

Customer Service

Awesome

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

We are pleased the service provided. Although one thing was missing but we were told to bring the car back. I would recommend the shop to anyone.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

As soon as I seen my care when I went to pick it up from West Suffolk I could see how caring and genuinely involved they were in repairing my damaged car. It’s absolutely wonderful and drives like new. Thank you West Suffolk

My Experience

Job was done very well and looks like new. Thank you very much 🙏🏻😊

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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