Richmond Auto Body Ltd.

5.0 (2,180reviews)

100%

(631) 264-3442

91 Merrick Rd, Amityville, NY 11701

100%

See Photos

91 Merrick Rd
Amityville, NY 11701

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Instant Estimate

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About Richmond Auto Body Ltd.

See Photos

91 Merrick Rd
Amityville, NY 11701

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 41 years, 28 years at this location.

Richmond Auto Body is a family owned and operated business serving the heart of Long Island's south shore for more then 35 years. With our brand new state of the art building, we strive on delivering unparalleled repairs to our community. With 11 frame machines on premises and brand new spray booths, our facility is like no other on Long Island. .

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 11:30 am

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Subaru

Call

Website

Reviews (2,180)

Sort By:
Newest
Rating

2,063 Customers Rated

5 Stars

87.5% Complete

(1907)
4 Stars

5.6% Complete

(121)
3 Stars

0.8% Complete

(17)
2 Stars

0.3% Complete

(6)
1 Star

0.1% Complete

(3)
< 1 Star

0.4% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The communication process received high marks, particularly the regular text message updates that kept customers informed throughout the repair process. Timeliness was frequently highlighted, with numerous customers pleasantly surprised that their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff were repeatedly commended for making what could be a stressful experience smooth and comfortable. Long-term loyalty was a recurring theme, with many customers noting decades of satisfaction and enthusiastically recommending the shop to family and friends. A small number of customers noted areas for improvement, including occasional delays and limited status updates, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Richmond did a fantastic job repairing my 2022 Highlander. The car looks brand new. I paused to think about ..." Read more

"Everything was fixed perfectly. No problem they fixed it like it was brand new."

"... was speechless. These guys are truly number one.. The truck look like it was on the sale floor at the dealership.. Thank you Richmond you guys are truly the best..." Read more

"... truck. They made it extremely easy and convenient and truck looked like it was in the showroom both inside and out" Read more

"... was coordinated and handled flawlessly by the shop. Work on my car was finished when promised — with a life-time guarantee for the work done." Read more

"It was done in less then a week. Faster then all of my other estimates."

"Its was ready earlier than expected."

"... courteous and very kind. Even shared some laughs. My car was dropped off late Monday and ready for pick up Friday. Thats amazing. They were wonderful at explaining ..." Read more

"originally when i dropped off the car i was told an earlier date than when the car was ready"

"... Body shop. Throughout the process of my repairs, the receptionist kept me updated about my repairs. They were also very patient and willing to answer ..." Read more

"... amazing, and they got it done ahead of schedule. Their communication is TOP NOTCH. I would highly recommend Richmond to anyone who needs bodywork done on their car. They ..." Read more

"They talked to me every step of the way. Always keeping me in the loop."

"... made it so easy. They were so nice to deal with, gave regular updates and my car was finished way before I anticipated! The car looked great. Second time using them and ..." Read more

"Very limited status update."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Richmond did a fantastic job repairing my 2022 Highlander. The car looks brand new. I paused to think about ..." Read more

"Everything was fixed perfectly. No problem they fixed it like it was brand new."

"... was speechless. These guys are truly number one.. The truck look like it was on the sale floor at the dealership.. Thank you Richmond you guys are truly the best..." Read more

"... truck. They made it extremely easy and convenient and truck looked like it was in the showroom both inside and out" Read more

"... was coordinated and handled flawlessly by the shop. Work on my car was finished when promised — with a life-time guarantee for the work done." Read more

"It was done in less then a week. Faster then all of my other estimates."

"Its was ready earlier than expected."

"... courteous and very kind. Even shared some laughs. My car was dropped off late Monday and ready for pick up Friday. Thats amazing. They were wonderful at explaining ..." Read more

"originally when i dropped off the car i was told an earlier date than when the car was ready"

"... Body shop. Throughout the process of my repairs, the receptionist kept me updated about my repairs. They were also very patient and willing to answer ..." Read more

"... amazing, and they got it done ahead of schedule. Their communication is TOP NOTCH. I would highly recommend Richmond to anyone who needs bodywork done on their car. They ..." Read more

"They talked to me every step of the way. Always keeping me in the loop."

"... made it so easy. They were so nice to deal with, gave regular updates and my car was finished way before I anticipated! The car looked great. Second time using them and ..." Read more

"Very limited status update."

Kimberly (Hyundai owner) reviewed 8/31/26

Will highly recommend!!

Professional A1 service!!! Wonderful work!! Completely satisfied with my repair!! Would recommend them to anyone in need of auto body work!! Thank you!!

Very processional but yet showed they cared about your needs!

Deborah (Audi owner) reviewed 8/27/26

Richmond Auto Body exceeded every expectation. My car looks amazing, and they got it done ahead of schedule. Their communication is TOP NOTCH. I would highly recommend Richmond to anyone who needs bodywork done on their car. They will be happy they chose Richmond.

OUTSTANDING, FRIENDLY communication!

Elizabeth (Jeep owner) reviewed 8/27/26

Linda (Hyundai owner) reviewed 8/26/26

Amazing work

Paul (Kia owner) reviewed 8/25/26

Mary (BMW owner) reviewed 8/24/26

Krystal (Dodge owner) reviewed 8/24/26

Alanni (Toyota owner) reviewed 8/24/26

Tara (Land Rover owner) reviewed 8/24/26

Unbelievablly easy and efficient! Communication on point. My car was perfect and everyone is extremely nice. I highly recommend.

Amazing service, great communication and highly recommended! 10 stars ⭐️

Colleen (Honda owner) reviewed 8/21/26

Kenneth (Mazda owner) reviewed 8/20/26

Donna (BMW owner) reviewed 8/20/26

I highly recommend Richmond Auto for all your auto body needs

Richmond Auto Body is awesome. When my BMW got into a little fender bender. It was not just my first choice but thankfully also in network with my insurance provider as their top pick.

The Richmond team is AMAZING to work with, I received updates regarding the progress of the work and a very transparent and detailed invoice.

Bernard (Honda owner) reviewed 8/17/26

Great job guys. Appreciated

Staff was very helpful Thanks

Lina (Honda owner) reviewed 8/13/26

Steven (Mitsubishi owner) reviewed 8/7/26

Always do a great job

Daniel (Jeep owner) reviewed 8/6/26

Mieczyslaw (Infiniti owner) reviewed 8/4/26

John (RAM owner) reviewed 8/3/26

Linda (Honda owner) reviewed 8/3/26

I just wish it hadn’t taken so long.

John (Porsche owner) reviewed 8/1/26

Great job, all involved were very professional!Thank you all.

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Richmond Auto Body Ltd.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Richmond Auto Body Ltd.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,180)

2,063 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0