Mid-County Collision
59 Brooklyn Ave,
Massapequa,
NY
11758
USA
In operation 44 years.
Mid County Collision is a family owned auto body business that has been serving the community since 1982. Our goal is to provide high quality repairs in a timely fashion. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and attention to detail. Repairs are frequently described as flawless, with many noting that work was completed ahead of schedule. Staff are widely recognized for their friendly, courteous, and knowledgeable approach, making customers feel comfortable and well-supported throughout the process. Communication is highlighted as a key strength, with customers appreciating regular updates on parts, timelines, and repair progress. A few customers noted minor delays or occasional follow-up needs, but these were isolated and generally resolved promptly per customer accounts. Overall, the shop earns strong loyalty, with many customers returning and enthusiastically recommending it to family and friends.
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Service Quality
"... closely at and around the area that had been repaired, you can't tell that there had ever been any damage."
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"... repair, like all others we have had done by them, was done with the highest level of quality and in a timely manner. We appreciate all the effort they put in to handle ..."
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"The quality of the repair as excellent ! The work was done with great attention to detail, and the car looks as good as new. I really appreciated ..."
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"Excellent customer service and craftsmanship. The car looks great!"
"Mid County Collision is a highly professional body shop with top quality work. I am a very satisfied customer."
"The repairs were done ahead of schedule and to perfection! I couldnt be happier"
"Earlier than expected!!!"
"It was ready early"
"My vehicle was ready the morning it was expected."
"Car was completed in a timely manner, ease of coordination with loaner car, friendly staff."
"... when the work started, and when my car was ready. I never had to wonder what was happening or how long the repairs would take."
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"Constant communication was amazing"
"Great company who was highly communicative and helpful with the process when working through insurance. ..."
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"Extremely professional, no lack of communication and updates, and extremely quick Repair. Very, very, very, satisfied. Will absolutely ..."
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"... beyond while my car was being repaired with them. They always had updates for me and they speak to you like family. My car came back all fixed and they even ..."
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Paul
(Honda owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Adeline
(Toyota owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Christina
(Mazda owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service. Casey and the staff were so quick, helpful, efficient and commmunicative. I will always be using mid island from now on!
Customer Service - 5.0/5.0
Marie
(Ford owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
David
(Nissan owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work on my car was outstanding.
Customer Service - 5.0/5.0 -
I only had contact with Jen. She was awesome, great and efficient customer service.
John
(Nissan owner)
reviewed 8/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Christina
(Audi owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication, quick and helped me with my rental car
Linda
(Mazda owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Maria
(Kia owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly, everyone was nice and helpful
Customer Service - 5.0/5.0
Linda
(Honda owner)
reviewed 8/6/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Frank
(Jeep owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice folks
Customer Service - 5.0/5.0
Lucille
(Honda owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great from the first call to pickup.
Customer Service - 5.0/5.0 -
Everyone was great from the first call made after my accident to pickup. I appreciated the smooth transition.
Sean
(Ford owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Matthew
(Chevrolet owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Debra
(Acura owner)
reviewed 7/16/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Standard Industries
(Cadillac owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0 -
Have already started recommending them to people I know
Repair Quality - 5.0/5.0 -
Extremely professional, no lack of communication and updates, and extremely quick Repair. Very, very, very, satisfied. Will absolutely use again.
Customer Service - 5.0/5.0
Michael
(BMW owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Louis
(GMC owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Michael
(Jeep owner)
reviewed 7/10/26
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
Very happy with the job, extremely professional, car came out beautiful.
Customer Service - 5.0/5.0 -
Very professional, friendly and understanding.
Shiroon
(Hyundai owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop did a great job, and was very quick