Higbie Collision Inc.
In operation 72 years.
Our collision repair facility negotiates with all insurance companies. New York State Insurance Regulation 64 states that your insurance carrier CANNOT tell you where to repair your vehicle. Repairs guaranteed as long as you own your vehicle. Mechanical repairs and towing also available. Personal service.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 11:30 am |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I'd give a 10, but there is a section that was missed, and will be addressed next week. Other than that, a great job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Higbie collision did a good job on my car however someone left my car window open on the driver side and the whole inside of my car was wet and nothing was said about it as if I wouldn’t have seen it.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Lots of delays but not Higbie’s fault (waiting on Top from Jeep realer). Charlie was great, keeping me updated. Finally after repair, I noticed that the quarter panel has a light haze to it (hopefully it goes away) but, more importantly, that only ONE of the 3 pieces of the new top were installed. I was assured all 3 were replaced but they were not; the front 2 still have scratches / marks / chips that were on there when it went in. I’m going to let it go because they weren’t damaged in the accident but I was told something different from what was done and you guys (Higbie) sent me the survey to ask..... Also, I had to pay an extra $35 in credit card fees. If I was told that on the phone, I could’ve taken cash out of the bank.