High Sierra Collision & Towing

5.0 (61reviews)
100%
472-635 JOHNSTONVILLE RD.,  Susanville,  CA  96130

In operation 28 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (61)

Likely to Recommend

Excellent customer service

Repair Quality

Excellent customer customer service

Customer Service

Excellent customer service

Returned Clean

My Experience

High Sierra Collision is the only place I trust to get my car done. They don’t waste your time by talking negative about the insurance company and telling you all the details about insurance companies. They get the job and they do it right! Representative was very nice there! I totally recommend this place over any other place in Susanville. Yes, i’ve been to all the others. High Sierra is awesome!’ The best by far!!!

My Experience

Very prompt getting my car repaired. They kept me updated on progress. Honest , friendly and professional. I highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Rob does excellent work.

Customer Service

In and out in less than a week.

Returned Clean

Likely to Recommend

I will and have

Repair Quality

I have used High Sierra 7-8 times and they have always done an excellent job. Paint matching and putting it back like new work is spot on!

Customer Service

Rob is very personable

Returned Clean

Likely to Recommend

Repair Quality

Great job! The repair on my truck looks great. Thank you

Customer Service

Very knowledgeable and helpful

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

What an awesome place of business. Rob was polite, thorough, friendly and knowledgeable. They got the job done and did a great job repairing my wife’s Subaru. Gotta love small town quality business that get it done and still make you feel like family. Thank you again for taking such good care of us. 10/10 recommend!!!!!!!!

Likely to Recommend

1000000%. They were a recommendation from my dad

Repair Quality

Professional and friendly from start to finish. What an awesome repair shop. Rob was great in every step of the way and very communicative as when the car would be ready. Extremely good attention to detail!! Thank you for getting my wife’s car back in the road so I can have my truck back lol!!!

Customer Service

Returned Clean

My Experience

Wonderful service and quality work

Likely to Recommend

Repair Quality

Good work done well

Customer Service

Returned Clean

My Experience

They always do a great job!

Likely to Recommend

Repair Quality

They did a great job

Customer Service

Returned Clean

My Experience

Likely to Recommend

Very clean.

Repair Quality

We are very happy with the job that was done on our Jeep. We would recommend you to our friends and family.

Customer Service

Returned Clean

Likely to Recommend

We check it out together

Repair Quality

I would recommend to everyone to go high Sierra collisions and towing for all auto repairs. My car is back to beautiful. They wash the outside and vacuum the inside before they return it to me. Thank you so much!!

Customer Service

We discuss what going to be done and it was done to my car!

Returned Clean

Likely to Recommend

Repair Quality

Great customer service. Repair was completed in the time frame we were given. When we picked the car up it had been cleaned inside & out. New door colored matched perfectly.

Customer Service

Returned Clean

Likely to Recommend

They always do a good job on my car

Repair Quality

They do a good job

Customer Service

Returned Clean

Likely to Recommend

Excellent customer service

Repair Quality

Excellent customer service

Customer Service

Excellent customer service

Returned Clean

My Experience

My son was really pleased with his car repair, so I took mine here. I’m very pleased!! They did a great job!!!

Likely to Recommend

Repair Quality

Great job!!! Job completed when it was estimated. I’m very pleased. This shop has also done great work in the past on my son’s car. I highly recommend it.

Customer Service

Very friendly, and knowledgeable.

Returned Clean

My Experience

It’s so nice to be able to do business somewhere where you are treated so well. The work done on my truck was awesome. We are lucky to have such a great place to to business with. Thank you High Sierra. Your the best!!.

Likely to Recommend

Repair Quality

Great job. My truck looks like new. Really nice to work with!

Customer Service

Really nice owner!

Returned Clean

My Experience

Thank you guys so much! You did a wonderful job with my car and I am very satisfied

My Experience

Always excellent work and service

Likely to Recommend

I would never recommend this shop to my worst enemy, you would have to be crazy to recommend this shop.

Repair Quality

They did not fulfill their obligation in a timely manner, it took 3 months to complete. And than when I had picked up the vehicle, come to find out they still needed to do an alignment and replace a rim. I would not recommend them to my worst enemy.

Customer Service

100% dissatisfied

Returned Clean