High Tech Auto Body

4.9 (1,190reviews)
98%
107 Baltimore Avenue,  Wilmington,  DE  19805

In operation 40 years.

In the auto industry, trust is paramount. At High Tech Auto Body, we understand that. That’s why we pride ourselves on honesty, integrity, and the highest quality of work. It’s also why we’ve been proudly serving the people of Elsmere for more than three decades. We specialize in quality collision repair, detailing, and paint-less dent removal. We go the extra mile by using water based paints that are safer for the environment, and by offering a free local pickup and drop off service. We also have a great relationship with area rental agencies, to help make your repair that much easier. At High Tech Auto Body, we stand by our work, and our word by offering a life time warranty on your repairs. For quality you can depend on and service you can trust, it’s got to be High Tech Auto Body.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Nissan
Ram

Reviews (1,190)

Customers say
Overall Customer Satisfaction
Customers consistently praise High Tech Auto Body for exceptional service quality, with many highlighting professional and courteous staff who provide detailed explanations and maintain excellent communication throughout the repair process. The shop receives high marks for superior workmanship, with customers frequently noting that repairs look like new and color matching exceeds expectations. While most customers appreciate timely completion, some experienced delays due to parts availability, though staff communicated these issues transparently. The shop demonstrates strong customer care by going above and beyond expectations, including complimentary car washes and addressing post-repair concerns promptly.
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"They kept us informed daily with text messages 2 days early We couldn't be happier working with ..." Read more
"I didnt get an eta of when the repairs would be completed until I called after a few weeks."
"I was never informed that my vehicle was ready for pick up until I called in to check on it."

Likely to Recommend

Based on my experience, I would not recommend this repair facility. The communication was poor, the promised completion date was not met, which caused me additional rental expenses, and the quality of the repairs was unacceptable. My bumper is not properly aligned, the driver’s side headlight is scratched even though I was told it was new, and the inner fender liner was not properly repaired or installed. I expected my vehicle to be returned to me in its pre-accident condition, but it was not. I hope AAA reviews this matter and ensures these issues are corrected.

Repair Quality

am not satisfied with the quality of the repairs. The front bumper has visible defects and is not properly aligned with the driver’s side fender. The driver’s side headlight is scratched even though I was told it was replaced with a new one. The inner fender liner (wheel well liner) is damaged or improperly installed, and pieces are sticking out between the fender and the wheel well. The overall workmanship is poor, and my vehicle was not return to me in its pre-accident condition. I am very disappointed with the repairs and request that all of these issues be corrected properly.

Customer Service

Dear AAA Insurance Claims Department, I am writing to formally express my disappointment with the repair work performed on my vehicle by High Tech Body Shop following my insurance claim. When I picked up my vehicle, I immediately noticed several problems with the quality of the repairs. The front bumper has visible bumps and is not properly aligned with the driver’s side fender. It is obvious that the bumper does not fit correctly, and the workmanship is unacceptable. In addition, the driver’s side headlight is scratched. I was told that the headlight was replaced with a new one, but the lens is clearly scratched and does not appear to be new. This is not the condition I expected when I was told the part had been replaced. I also noticed that the inner fender liner (wheel well liner) near the repaired area appears to be damaged or improperly installed. Pieces of the material are sticking out from between the fender and the wheel well. This gives the appearance that damaged parts were not properly repaired or replaced. The wheel well liner is designed to protect the vehicle from water, dirt, and road debris, and I am concerned that it is not functioning as it should. Overall, I am extremely disappointed with the quality of the repairs. I trusted that my vehicle would be restored to its pre-accident condition, but instead it was returned to me with obvious defects and poor workmanship. I do not believe the repairs meet acceptable industry standards. I respectfully request that AAA Insurance arrange for an inspection of my vehicle and require High Tech Body Shop to correct all of these issues at no additional cost to me. I expect the bumper to be properly aligned, the damaged or improperly installed inner fender liner to be repaired or replaced, and the scratched driver’s side headlight to be replaced with a new, undamaged headlight. Please contact me as soon as possible to arrange an inspection and advise me of the next steps. I appreciate your prompt attention to this matter and expect these issues to be resolved properly. Sincerely, César Antonio Irizarry Pérez If you also noticed uneven paint, gaps between body panels, loose clips, or any other problems, we can add those too before you send the letter.

Likely to Recommend

Great job

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Returned Clean

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All of my friends and family members love my vehicle new look

Repair Quality

Professional work done on my vehicle

Customer Service

Very friendly people

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Excellent customer service!

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Fantastic. Couldn’t have asked for better

Returned Clean

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Professional. Call enterprise rental car service pick me right up

Customer Service

Very friendly. Answered all my questions. Car was done really fast and happy with work

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I was under the impression that my drivers side headlight would be fixed but it appears that did not happen

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Returned Clean

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My Experience

Joel and his crew are always AMAZING, fair prices, honest, and on time. They can be trusted with your vehicle and will do the job properly.

Likely to Recommend

I send friends there regularly.

Repair Quality

Awesome work, always professional, pricing is fair, they deliver as promised, really care about customer. I've taken cars to them for many years and am always satisfied. Joel is the man!

Customer Service

Excellent

Returned Clean

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Beyond satisfied

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Beyond satisfied

Returned Clean

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great people

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Robert Forenski was very professional during the whole process.

Returned Clean

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Great job can't even tell there was damage!

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easy!

Returned Clean

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Repair Quality

Looks really good.

Customer Service

Really nice guys, but not sure if they communicate with each other & at a point felt like I was out of the loop.

Returned Clean