Delaware Cadillac Body Shop

4.9 (4,332reviews)
98%
3408 Lancaster Pike,  Wilmington,  DE  19805

In operation 37 years.

We have been repairing vehicles for more than 30 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Delaware Cadillac Body Shop, we have a team of certified professionals that have completed the rigorous requirements to be recognized as a Certified Collision Center for multiple vehicle makes, insurance companies, and training facilities. Our commitment is to delivering superior quality and service to all our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Tri State area. We do work on all vehicle makes and models weather you will be working with or without insurance.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,332)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, seamless communication, and timely repairs. Many highlight the thorough and professional repair work that restores vehicles to like-new condition. Regular updates via text and phone calls are frequently commended, with customers expressing gratitude for being kept informed throughout the entire process. Repairs are often completed ahead of schedule, which is a recurring positive highlight. The friendly, knowledgeable, and professional staff receive high marks for making stressful situations manageable. A few customers noted areas for improvement, including occasional cleanliness concerns upon vehicle return, a paint quality issue, and isolated communication follow-up gaps - all mentioned directly in customer comments.
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"The work was done so well its like the accident didnt even happen."
"Excellent service. Very thorough repair. Everyone explained things thoroughly. Very pleased."
"They are great to work with, good communication and quality of their work is outstanding."
"Handled everything quickly and professionally. The repair work was top notch. As a long time Nationwide customer, Ive had a few ..." Read more
"... life time of the vehicle, and when I send proof of a bubble in the clear its thats a chip that happened on the drive home are we serious there no break in the clear coat ..." Read more
"Job was completed ahead of schedule and my car came back to me repaired and cleaner than when I dropped it ..." Read more
"Great communication, completed way ahead of schedule!"
"Excellent experience, great communication and car was finished a week ahead of schedule."
"I was absolutely amazed with the communication and updates that were delivered."
"I appreciated the consistent communication and the updates you provided throughout the repair process. Keeping me informed about the ..." Read more
"I cannot say enough about the communication you guys provided! You guys crushed it."
"Same issue plus getting told Ill be in touch then not hearing back till I email again 2 weeks later"

My Experience

Shout out to Megan, who was incredibly knowledgable, personable, and honest. I trusted her and felt I was in good hands. And shout out to the team members who actually did the work. Amazing job! The damaged bits of my beloved little Soul came out looking as good as they did the day I drove off of the lot. Thank you.

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Thanks to everyone for all your work to get my car back in good condition.

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Great communications and repair work .

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Returned Clean

My Experience

This is my second time using Delaware Cadillac and both times have been great.

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Everyone professional. Friendly. Informative. Timely updates on car status. Very happy. Extremely satisfied

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I have used Delaware Cadillac before for other repairs. They do excellent work and are easy to work with.

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Consistent communication, answered all my questions, and I am satisfied with the repairs.

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Returned Clean

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Best interaction with a body shop group….EVER! My contact person was Megan and she was informative and responsive, as well as being very personable. The work done was flawless and completed a week ahead of schedule. Overall a great experience.

My Experience

DE CAD is my families only repair shop. We are always very happy with everyone who works with us. Love the updates along the way. You guys are the best!

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I already recommend the shop.

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DE CAD repairs are always perfect. It’s like nothing ever happened to my car!

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DE CAD staff are great. They are wonderful with daily updates!

Returned Clean

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Megan was excellent

Returned Clean