Highlands Ranch Collision Center, Inc.

4.7 (2,501reviews)
93%
9509 Titan Park Circle,  Littleton,  CO  80125

In operation 28 years.

“Where a Handshake is Still Recognized” Since 1998, Highlands Ranch Collision Center, Inc. has been delivering quality, comprehensive auto body repair with a personal touch. Serving Highlands Ranch, Littleton & surrounding areas, HRCC strives to provide a seamless and stress-free collision repair process. Everyone at HRCC, from our office staff to our top-notch technicians, is dedicated to making your auto body repair experience a positive one. Our job is to get your car back on the road and in pre-accident condition as quickly as possible, with a focus on safety, quality and personalized service. Owner & President, Jay Corken, has 45 years’ experience in the auto body repair business. He started out at age 15 working at his uncle’s auto body shop, and he owned Corken Auto Body prior to opening HRCC in 1998. Jay expects nothing but the best from everyone, resulting in the quality work and unparalleled service that HRCC offers.

Services
  • Free Estimates
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (2,501)

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys were amazing. Great personal service from everyone involved. I wish everyone treated me this way. Old fashioned customer care. Thanks!

My Experience

Enjoyed working with knowledgeable experienced people with a good attitude, and still a good price.

Likely to Recommend

Definitely

Repair Quality

Very professional, repaired the car in a timely manner

Customer Service

Very professional, repaired the car in a timely manner.

Returned Clean

My Experience

Very satisfied with the repair work

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Highest care

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Having to go through a car repair is never fun, especially when you take great care of your vehicle. Since I've only recently learned about the paint defects in Jeep Wranglers I have been more than frustrated and disheartened by what happened to my paint and the information/repair process. I have, however, been completely satisfied with the professionalism, kindness, and friendly nature of the staff throughout my entire experience.

Likely to Recommend

I had a couple of other quotes prior to being directed to Highlands Ranch collision and was quoted much higher with a lot less communication on their end.

Repair Quality

I appreciate it the communication and quick turnaround time for the project I needed completed.

Customer Service

Very positive experience with all employees throughout my time working with your company.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

I have to take the car back for a recall, the front door repair wasn't painted and there was a scratch on a part of the back door. Every time I called to get feedback, there were evasive responses with regards to the time expected to finish or no call backs.

Customer Service

See previous comment

Returned Clean

My Experience

I selected Highlands Ranch Collision Center to repair my vehicle following an accident; however, my experience has been disappointing. The insurance company approved and paid for the bumper to be properly repaired and repainted, but upon receiving my vehicle, I noticed issues that raised concerns about the quality of the work performed. When I contacted the shop, I was informed that the bumper had been fully painted, but I observed areas that did not appear to reflect the level of workmanship I expected. I also identified additional concerns that required me to schedule a follow-up appointment for further inspection and resolution. I appreciate that the shop agreed to re-evaluate the vehicle, and I hope the necessary corrections are made. My expectation was to have my vehicle repaired correctly the first time, in accordance with the standard covered by the insurance claim. I take pride in maintaining my vehicle, and I believe customers deserve quality workmanship, clear communication, and confidence that repairs have been completed properly.

Likely to Recommend

As of right now I would not recommend them because in my opinion my car looks worse than it did when I took it in and until they rectify the issue I won't recommend them to anybody

Repair Quality

Based on the work that was completed, my understanding was that the front bumper was repaired and the entire bumper was painted. After inspecting the vehicle, I am noticing several issues that I would like to have addressed: The bumper does not appear to be properly aligned on both sides. The driver-side headlight cover does not appear to be fully attached and there is a visible gap. There are visible nick marks and imperfections on the passenger-side portion of the bumper. There are additional marks and imperfections on the top area of the bumper. I can see gaps around the headlight area where light from the headlight assembly is visible through the engine compartment area, which I do not recall seeing before the repair.

Customer Service

I'm giving a five as a neutral review of customer satisfaction because the beginning started out really nice and friendly and then it seemed as if they were getting irritated it's just my opinion that I kept calling and asking questions and going over things with them after I picked up my car and came home and saw all the things that were not right.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Though it took a long time and the cost was well over the estimate, the result was perfect.

Customer Service

It’s great to be able to call a number and talk to the same knowledgeable and courteous person.

Returned Clean

My Experience

Always enjoyed talking with Trinity to get updates. Very pleasant!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We appreciated the communication with car updates. The staff couldn’t have been friendlier. Our car looked and ran great! Would highly recommend Highlands Ranch Collision.

Likely to Recommend

Repair Quality

Thank you

Customer Service

There was some miscommunication, but everything worked out

Returned Clean

Likely to Recommend

Repair Quality

Great sevice

Customer Service

Returned Clean

Likely to Recommend

Nothing about this provider made their service stand out in a positive way.

Repair Quality

I had requested from the associate I did the vehicle walkthrough with to have the technicians touch up my front bumper, since the rear bumper already needed to be painted. The associate confirmed the team would touch up the front bumper as well, and they did not.

Customer Service

Everyone was friendly.

Returned Clean