Caliber - Littleton - S Broadway

5.0 (3,397reviews)
99%
8061 South Broadway,  Littleton,  CO  80122

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,397)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, like-new, and exceeding expectations. The team receives high marks for proactive and transparent communication, including regular text and email updates that kept customers informed throughout the repair process. Timeliness is a standout strength, with numerous customers noting their vehicles were completed days or even weeks ahead of schedule. The added touch of cleaning vehicles inside and out before pickup is frequently highlighted as a delightful bonus. A few customers noted areas for improvement, such as communication accuracy, unresolved warning lights, and occasional parts or alignment issues, but these represent a small minority of feedback. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend the shop.
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"... service throughout the entire process. Notably, their attention to detail was outstanding and ensured the repairs were completed correctly the first time." Read more
"... appointment, get the rental car and complete the work. The job was perfect. You indicated it would take two weeks, but finished in one week. Highly recommend ..." Read more
"They were very professional, patient, and kind. The repairs were completed in a timely manner, and everything went so smoothly that I never even felt the need ..." Read more
"... collision on broadway in Littleton was excellent. Excellent customer service, quality repairs, and efficient communication. The vehicle looked like new when we ..." Read more
"This auto body shop is excellent customer service is over the top and my car was done less than 4 days and the job was Superior thank you ..." Read more
"It was ready nearly a week early! I was very happy about that"
"Everything got completed about ten days early."
"Promised in 2-3 weeks. Received in 6 days!"
"... complete the work. The job was perfect. You indicated it would take two weeks, but finished in one week. Highly recommend Caliber for any auto body work." Read more
"Finished in about half the time initially quoted."
"They kept me up to date with near-daily text messages, which I appreciated a lot."
"Caliber Collision is wonderful at communicating via email, text and phone calls."
"... that was done on my car was amazing and they were in contact with me the whole time it was getting worked on and answered all questions that I had. 10 out of ..." Read more
"They had great communication and made sure to update me through every step of the process. Overall it was a great experience and let me very satisfied!!"
"Communication updates were not accurate."

Likely to Recommend

Repair Quality

No issues at all.

Customer Service

No issues at all.

My Experience

Wendy is great and the entire team.

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Repair Quality

Team was great!

Customer Service

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Repair Quality

Customer Service

My Experience

Wendy was FABULOUS! Great, timely updates and absolutely no worries on our end. They made this as easy a situation as could be which we really appreciate ☺️. Thank you!!

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Repair Quality

Customer Service

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My Experience

Great job and great customer service. Will recommend to my elderly friends (who have accidents)!

Likely to Recommend

See prior answer.

Repair Quality

Great customer service, particularly Wendy Wilson, who was understanding and accommodating. Great job on repairs, done on schedule as represented. Will recpmmend to friends.

Customer Service

My Experience

Wendy was assigned to my claim, and she was friendly, helpful, and very communicative throughout the entire process.

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Repair Quality

Customer Service

Wendy was amazing!

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Repair Quality

Customer Service

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Repair Quality

The entire team at this location was absolutely amazing and so easy to work with. I’m very grateful my vechile went here for service and if ever in the future we will send it back here!

Customer Service

Amazing customer service

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Repair Quality

Customer Service

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Repair Quality

Excellent communication

Customer Service

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Repair Quality

Customer Service

Wendy was amazing - very communicative and kept me informed every step of the way.

My Experience

My Experience

Car looks better than new. Also, Wendy was amazing. Friendly, considerate, great with communication. We worked with her the last time we needed body work, and she was great last time as well as this time.

My Experience

Score a ten for the entire staff and the wonderful team they make!

My Experience

Likely to Recommend

Repair Quality

John kept me well informed and was personable and professional. The work done on my car was excellent

Customer Service