Caliber - Highlands Ranch

4.9 (3,287reviews)
98%
9115 Commerce Center Circle,  Highlands Ranch,  CO  80129

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,287)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with frequent text and phone updates keeping them informed at every stage of the repair process. The quality of repairs was a standout highlight, with many noting their vehicles looked brand new upon return, including impressive paint matching and thorough detailing. Timeliness was another strength, as numerous customers reported their vehicles were completed ahead of schedule. The front desk and advisor teams were widely recognized for their professionalism, friendliness, and helpfulness. A few customers noted areas for improvement directly from their experiences, including occasional delays in proactive communication, vehicles returned with unresolved electronic issues, and minor finish concerns such as overspray or loose panels. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"Repairs seemed good - only some push clips that are a little loose from being re-used. However, having heard that my ..." Read more
"Overspray of clear coat on hood, grill, and windshield. I returned for this to be cleaned up, and it is still ..." Read more
"10 -- I am totally satisfied with your repair work. Your attention to detail was impressive."
"My car looks brand new and it didn't take forever to get tge car in and fixed!"
"... regular enough that I always knew what was going on. Completed 9 days earlier than the original timeline and I dropped it off right before the holidays. You ..." Read more
"My car was ready when they said it would be."
"They took a week longer than they said they would and now the power windows do not go up or down and ..." Read more
"The finish date changed a few times but the shop had great communication and provided frequent updates"
"Good communication throughout-everyone provided complete explanations, answered questions and checked for understanding by the customer."
"Overall, the repair work looks to be good quality, the people were friendly and helping me secure rental cars was smooth. Id give them a 10 if my door electronics were actually ..." Read more
"... regarding the insurance claim and damages. However, I asked for an estimate on an additional out of pocket repair three times and never got a quote or any follow up so the work wasn't done. That part ..." Read more

My Experience

Staff was great and the repair looks great and they kept me up to date the whole time.

Likely to Recommend

Repair Quality

Great customer service and they made sure I was satisfied with the repairs before they let me take the vehicle.

Customer Service

All employees were excellent

My Experience

Thank you

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Repair Quality

We are very satisfied. Thank you

Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

My Experience

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Repair Quality

Faster repairs than expected, super friendly, great communication

Customer Service

Returned Clean

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Repair Quality

Very personable personnel, friendly staff, efficient

Customer Service

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Customer Service

Returned Clean

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Returned Clean

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of course

Repair Quality

all of our vehicles go to caliber and to this location, they are awesome, knowledgeable thank you!

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

The process was easy and handled efficiently. Communication was excellent, and the car looks brand new. We are very happy with the service and the final outcome.

Likely to Recommend

Repair Quality

The vehicle looks great.

Customer Service

The vehicle looks great. Nicklas was fantastic to work with. He kept us well informed and the process was efficient.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication, good service and parts. Thank you

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Repair Quality

Customer Service

Kept me updated on schedule every step of the way

Returned Clean

My Experience

Easy, quick, communicative and did a great job.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Nick was very helpful and communicative.

Customer Service

Returned Clean

My Experience

I want to thank the receptionist (I believe her name is Rebecca), she was very professional, knowledgeable about all steps involved in the process, communicated it all to me patiently, and kept me informed along the way. Also, Jacob met me at all scheduled times on time and also was very experienced and knowledgable about damage and repair ability. He and the team also kept me very well apprised at all times of status, and my car was delivered on time, looked beautiful, and was clean both inside and out. Thanks also to the techs (who I did not get to meet) but they did an outstanding job making my car look brand new. Thanks to everyone!

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Returned Clean

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Returned Clean

My Experience

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Returned Clean

My Experience

Great Job and service.

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Repair Quality

Customer Service

Great Job

Returned Clean