Caliber - Highlands Ranch
9115 Commerce Center Circle,
Highlands Ranch,
CO
80129
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new and repairs often completed ahead of schedule. Staff were widely recognized for their professionalism, friendliness, and thoroughness in explaining the repair process. A few customers noted minor concerns such as incomplete repairs, electronic issues post-service, or communication gaps, reflecting areas customers themselves identified for improvement.
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Service Quality
"My car looks brand new and it didn't take forever to get tge car in and fixed!"
"... staff! They truly went above and beyond!! Not only was my car fully and beautifully repaired, it was cleaned inside and out! Very satisfied with the repair and thankful ..."
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"... very responsive, kept me updated on the status, and got the repairs completed ahead of schedule. They did a great job and couldn't have created a smoother experience for ..."
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"... that are a little loose from being re-used. However, having heard that my vehicle had a lot of get up and go is not something I want hear as I consider that to ..."
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"Overspray of clear coat on hood, grill, and windshield. I returned for this to be cleaned up, and it is ..."
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"Completed 9 days earlier than the original timeline and I dropped it off right before the holidays. You ..."
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"Repairs were perfect, the work was completed ahead of the estimated time, and the vehicle was returned clean inside & out."
"My car was ready when they said it would be."
"My vehicle was ready two weeks early. I was thrilled."
"... off the car to caliber and now they do not work. They took a week longer than they said they would and now the power windows do not go up or down and ..."
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"... have never seen this level of communication before. We were informed daily. They underpromised and over delivered. The vehicle looks like new. This process was so ..."
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"Good communication throughout-everyone provided complete explanations, answered questions and checked for understanding by the customer."
"... estimated completion dates is helpful. However when the completion date passes before updating the link, it made me feel like I missed something."
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"... regarding the insurance claim and damages. However, I asked for an estimate on an additional out of pocket repair three times and never got a quote or any follow up so the ..."
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Terrell
(Honda owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far very satisfied
Customer Service - 5.0/5.0
Bertha
(Nissan owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Alanna
(Honda owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ruth
(Honda owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nathaniel
(Lexus owner)
reviewed 9/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mark
(Toyota owner)
reviewed 9/10/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Jennifer
(Honda owner)
reviewed 9/7/26
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Was not to my satisfaction
Customer Service - 3.5/5.0 -
Hard to get a hold of
Returned Clean
Ltcol Kent
(Toyota owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
James
(Lexus owner)
reviewed 9/4/26
My Experience - 5.0/5.0 -
Professional, Efficient and Caring.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and Caring
Customer Service - 5.0/5.0
Returned Clean
Mark
(Ford owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
Exception service top to bottom thank you !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jenna
(Subaru owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
The staff were really nice and they got my car taken care of really fast! I am very happy with the service at this location!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Catharine
(Hyundai owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0 -
If I should need service like this again, I will definitely call them first.
Repair Quality - 5.0/5.0 -
Efficient, quality work and fair price.
Customer Service - 5.0/5.0 -
Very professional!
Peter
(BMW owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ryan
(Volkswagen owner)
reviewed 9/1/26
My Experience - 5.0/5.0 -
No thoughts, car looks great. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Breckin
(RAM owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0 -
This is our 4th or 5th car that you've helped us with. We'll be back (but not too soon).
Repair Quality - 5.0/5.0 -
Repairs were complete, thorough, and look fantastic
Customer Service - 5.0/5.0 -
Great communication, wonderful team, especially the personal attention that Jason, the GM, gives every customer
Returned Clean
Lori
(Kia owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Jeep owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Adam
(Toyota owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mark
(Audi owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Hands down the best place, customer service and literally everything. Thank you
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