Hinzman Collision Center
220 Church St S,
Ripley,
WV
25271
USA
In operation 40 years.
WE ARE PROFESSIONALS....OUR GOAL IS TO APPLY OUR SKILLS TO YOUR VEHICLE WITH ACCURACY AND SUCCESS.WHEN YOU LEAVE THIS ESTABLISHMENT,WE WANT YOU TO BE SATISFIED AND TELL OTHERS YOU WERE TREATED FAIRLY AND RECEIVED THE VERY BEST OF SERVICE. THANK YOU FOR YOUR BUISNESS AND YOUR TRUST IN US
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before the damage. The team receives high marks for friendly, professional, and welcoming service throughout the repair process. Regular text and call updates kept customers well-informed, which was frequently highlighted as a standout feature. Timeliness was another strong point, with several customers noting their vehicles were completed ahead of schedule. Customers also appreciated the complimentary interior and exterior cleaning of their vehicles upon pickup. A few customers noted minor delays due to parts availability or insurance, though these were generally handled with proactive communication. Overall, customers expressed strong loyalty and willingness to recommend the shop to others.
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Service Quality
"... to your repair facility! Super friendly staff and the best work Ive seen in the state of West Virginia! Thanks again!!!"
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"Hinzman provides superior service- car looks like new, inside and out! Friendly and professional!!"
"... question who I trusted to take care of it. Their workmanship, professionalism, and attention to detail are unmatched. I wouldnt consider anyone else. Truly the very best!"
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"... years and have not been disappointed with anything. People, quality, speed,and end results have been a 10 every time. I highly recommend...."
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"... back hatch of my santa fe. When I picked up my car, the whole car looked better than when I dropped it off! They even cleaned the inside of my car! Very impressed! ..."
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"My vehicle was ready a week faster than they thought"
"Actually it was about a month early"
"... They kept me up to date every day on the progress. I dropped it off Monday and was able to pick it up Friday. They were great!"
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"... looks as good as it did when I purchased it. And it was done a little sooner than anticipated."
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"Repairs were done pretty fast. It looks very good, like accident never happened. Im satisfied with ..."
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"... my car twice. The staff is great to work with and text messages they send keep you updated on the progress. I would 100% recommend them!"
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"... even cleaned the inside of my car! Very impressed! They kept me up to date every day on the progress. I dropped it off Monday and was able to pick it ..."
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"I was always in the loop through out the process"
"Loved getting the text messages about my progress"
"I received calls and texts with multiple updates"
Dennis
(Kia owner)
reviewed 8/6/26
My Experience - 5.0/5.0 -
Completely satisfied, did a great job, wouldn't take my car any where else, thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done on my wife's car, very Satisfied, thank you.
Customer Service - 5.0/5.0
Returned Clean
Crissie
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Martha
(Hyundai owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
The repair was great and the best part was that they cleaned and vacuumed the whole car as a courtesy (believe me, they earned every penny they made ). Thank you so much. Would definitely recommend
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Deborah
(Jeep owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Frederick
(Ford owner)
reviewed 7/24/26
My Experience - 5.0/5.0 -
The client and auto owner is Charlotte Batten
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Karen
(GMC owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ricky
(Ford owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Ford owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
We have already the shop to our daughter.
Repair Quality - 5.0/5.0 -
Excellent work.
Customer Service - 5.0/5.0 -
Great communication
Joseph
(Chevrolet owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
I’d recommend this shop to anyone who needs body repair
Repair Quality - 5.0/5.0 -
Repairs were done pretty fast. It looks very good, like accident never happened. I’m satisfied with it
Customer Service - 5.0/5.0 -
Customer service was great. Easy to work with, great .
Returned Clean
Robin
(Chrysler owner)
reviewed 7/20/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Payton
(Jeep owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a pleasure getting car work done here. Thanks!
Customer Service - 5.0/5.0
Returned Clean
Joseph
(Ford owner)
reviewed 7/16/26
My Experience - 5.0/5.0 -
Great staff friendly service that do excellent work!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(Honda owner)
reviewed 7/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Joseph
(Hyundai owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Rose
(Kia owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job
Customer Service - 5.0/5.0
Chiffawn
(Toyota owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0 -
Does a great job
Repair Quality - 5.0/5.0 -
Can not tell it was ever damaged
Customer Service - 5.0/5.0 -
Gerald and his team are great
Michael
(Ford owner)
reviewed 6/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Matthew
(RAM owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good job
Customer Service - 4.5/5.0 -
Good job