Hoffman Collision Center

4.4 (2,152reviews)
88%
521 Connecticut Blvd,  East Hartford,  CT  06108

Hoffman: Driven by Trust We have been in business since 1921. We are one of the largest body shops in the state. We have ten new car franchises that include, Audi, Lexus, BMW, Porsche, Lincoln, Ford, Toyota, Scion, Honda and Nissan. We are Aluminum certified with Audi, Porsche and Ford by the manufacturer. We are Nissan and Subaru certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.
Audi
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (2,152)

Likely to Recommend

I have have worked on previously by Hoffman and you guys do a very good job with the repairs so I would recommend Hoffman to friends and family

Repair Quality

The workmanship and repair was excellent. I am very pleased with the technicians working at Hoffman. I did not have a good experience with communication between the insurance company and Hoffman. I was told two different timelines by two different employees at Hoffman and the insurance claim adjuster also told me conflicting information that did not match with what the Hoffman representative was telling me. I know that someone was lying to me and the claims adjuster at the insurance company assured me that her conversations are always recorded. Ultimately, I did lose some trust in the Hoffman brand because of all of the conflicting information that I was receiving. I ended up being very stressed out and trying to arrange a time to pick up my vehicle because I was only given 1 hour notice and I work a full-time job so it was very hard for me to be able to leave work in order to get to Hoffman before they close with such late notice. Tiffany was a big help

Customer Service

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome service - couldn't be happier

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The extended delays which cost me money on the rental car at the place you preferred we use. Every time we checked there was a parts problem and when we were told it was going to be ready it became tomorrow then that became tomorrow then that became Monday etc etc..

Likely to Recommend

Repair Quality

Customer Service

The car works

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have already told a lady about Hoffman Collision the other day which she didn’t know about she also has a Lexus I hope she made arrangements to get her car fix.

Repair Quality

Thank you Hoffman Collision for your awesome mechanics and a job well done on my Lexus and thank you George for helping me.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repaired car was good. Only serviced kind confused. When I checked my e-mail didn’t show the company name to tell me to pick my car. My suggestion is text to my phone is best. Text is convenient to people to see and call.

Customer Service

Survey is not their concern.

Likely to Recommend

Repair Quality

Great

Customer Service

They where awesome

Likely to Recommend

Repair Quality

Great work. The repair looks perfect.

Customer Service

Great service. Very friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good service

Customer Service

Very good

Likely to Recommend

Repair Quality

Customer Service

Excellent work done