Hoffman Collision Center

4.4 (2,154reviews)
89%
521 Connecticut Blvd,  East Hartford,  CT  06108

Hoffman: Driven by Trust We have been in business since 1921. We are one of the largest body shops in the state. We have ten new car franchises that include, Audi, Lexus, BMW, Porsche, Lincoln, Ford, Toyota, Scion, Honda and Nissan. We are Aluminum certified with Audi, Porsche and Ford by the manufacturer. We are Nissan and Subaru certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.
Audi
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (2,154)

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Well done work just minor adjustment needed

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Am Sincerely disappointed 😞..

Repair Quality

Am totally dissatisfied in the manner i was dealt with, and how my car situation was handled... George was very rude and disrespectful on a couple of occasions..So i kept my cool and act naive to his behavior...

Customer Service

Communication with customer service very poor.. I had to call to get information about my car, and the part owner of the shop needs to go.. Or probably that's his way of dealing with MINORITIES...

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Despite an obviously very busy facility, we were impressed with the quality workmanship and excellent communication during the repair process.

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It took a long time to get the car back (December 23 - January 19) but that may be due to the holidays and the age of the car. Still I wish that I had some idea how long it would take. I ended up with a white rather than gold spare tire cover but I guess there were no gold ones left. As I opened the back door it struck me that one of the small covers is missing not from the door but where the door closes. Maybe it got lost in the shuffle. I cannot prove that it was ever there but it really stuck out to me when I opened the door. Too bad that they did not encourage me to look at the work before driving off. It is not worth going back for. Overall the work seems to have been well done.

Customer Service

Very courteous but they should have encouraged me to look the work over before leaving.

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The car looks brand new! Thank you!!

Customer Service

Great communication!

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More than 3 months and still not done

Customer Service

Bad attitude

Returned Clean

My Experience

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Nicely Done Empressed 💯

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Good customer service

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Good customer service

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Few imperfections. Not critical

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