Hoffman Collision Center

4.4 (2,156reviews)
88%
521 Connecticut Blvd,  East Hartford,  CT  06108

Hoffman: Driven by Trust We have been in business since 1921. We are one of the largest body shops in the state. We have ten new car franchises that include, Audi, Lexus, BMW, Porsche, Lincoln, Ford, Toyota, Scion, Honda and Nissan. We are Aluminum certified with Audi, Porsche and Ford by the manufacturer. We are Nissan and Subaru certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.
Audi
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (2,156)

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The job was done quickly and beautifully.

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I like the place it's just this time around then agree with time return of my car

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The woman at the front desk has more patience then the gentleman of front

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Very satisfied with service from first communication to the time I picked up my veichcal. To my surprised my car had been cleaned inside and out.

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Car was restored to original state

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They were courteous and professional

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My car was in an accident caused the engine light and attraction light The assistant manager told me it did not cause by the accident when indeed there was no light on my car before the accident so my car did not fix. I have to take it to a different shop to be fixed so I’m very disappointed in the service I receive.

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I would like to thank Asad Hussain for that 9 page letting me know the details of what was going on with my vehicle. Also the repairs was greatly satisfied and I thank everyone involved looks like it was never hit so thank you again.

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Twice the cost, time and poor customer service

Repair Quality

Repair seems ok but no one went over the repaired area with me to discuss and see if I was satisfied… the car was just brought up and I was told the keys were in the car

Customer Service

When dropping off the car I had no issues but the expected repair date changed several times. Communication was HORRIBLE! I was communicated via text for all completion delays but sent an email when the car was ready. The car sat there for 5 additional days because I don’t check email , no one called , no text as usual means of communication… I incurred additional rental fees, staff was rude told me to take it up with my insurance… after much arguing they took off some of my deductible owed to cover the cost … I expected much better from Hoffman which is why I brought my car to the dealership for repairs

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I noticed what appears to be white paint smears on various areas of the car.

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Excellent job, waited a bit cause of the quarter glass. But it was worth the wait

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Returned Clean

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Kudos to the body repair team, they did an amazing job! I would recommend HC to anyone needing work done on their car.

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I am very pleased with every aspect of my business with Hoffman Collision!

Customer Service

George made the “customer service “ piece of my experience with Hoffman exceptionally rewarding!

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Quick in and out .they don’t have a week and she was back 100 percent.

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Excellent communication by George during the repair process for my car.

Customer Service

Excellent communication by George during the repair process for my car.

Returned Clean

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Very efficient and very responsible in their work, which gives us great satisfaction.

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Returned Clean