Hoffman Collision Center
Certified Toyota Collision Center, Certified Nissan Collision Center, Certified Honda/Acura Collision Center, Certified Hyundai Collision Center, Certified Chrysler/Jeep/Fiat Collision Center,
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It took 2 weeks after the crash to get my car evaluated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Price is a bit on the high side
Repair Quality - 4.5/5.0 -
Paint was nice but slightly off color. Maybe there was no way to fix that.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent job and customer service, just wish there was no overspray
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
People at Hoffman were professional and kind from the moment I walked into the place.
Customer Service - 5.0/5.0 -
Extremely friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional service in the office and great work from auto body team
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and went above and beyond to make sure my car was thoroughly inspected and repaired.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Initial understanding of expectations were not clear. I asked for how long will it take for my car's work to be complete and I received little to no answers. Once a contact Tyler was provided to me, he did a great job explaining where they were in the process and how long to expect. Although there was multiple delays extending out the dates provided to me, I appreciated Tyler's updates and provided in a timely manner. Also because of the number of delays, he worked to cover my deductible. So overall satisfied.
Customer Service - 4.0/5.0 -
read prior comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
I had a mixed experience with the Collision Center this time. The work that was done on the car was excellent so far. When I left the collision center I began hearing a squeaking sound on the rear passenger side. Tried calling but the phones were down. Tried calling Hoffman Honda and no response. Left messages to no response. Took the car to Firestone as an emergency. Rear caliper not releasing all the way. About $1200 of more repair that could have been prevented with an inspection of the car upon release. Can’t say it’s collisions fault or anyone fault but Hoffman usually assesses the car when I go for service like they did when I went for an oil change today. This may have prevented this costly repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I'm not entirely happy with the way the passenger door looks after repair.
Repair Quality - 3.5/5.0 -
The dent repair on my passenger door is noticeable. I believe that the prep work before the paint could have been better.
Customer Service - 5.0/5.0 -
Everything went smoothly on the service end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
so accommodating
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Our case was almost 4500 $. when we got home with the car we found the used tire jammed into the trunk and I could not budge it at all. The fellow who was covering Tyler said he was undermanned and could not send anyone from the shop to our Avon home to remove it. It is at least a 40min. round trip back to the shop. What kind of a place returns a finished car without looking in the trunk! We could not put the hardtop convertible down since it stores in the trunk, and in a 2-seat conv. there was no place to put anything, except the trunk. So I had to waste 45 min. again to drive back a few hours later to have the tire removed, and even for the shop guy it was tricky. While I was there I asked the service writer to please scrape off a small label from inside the windshield. Unbelievably he couldn't spare anyone for this 5-min job! What BS!
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
I know a bunch of people that do body work that own shops but the insurance company recommends this one and I took a chance and now I know why.
Repair Quality - 5.0/5.0 -
I’m so amazed at the work that has been done. When I wax the car, it is hard to tell where the work was done. Job well done. The technician that did the work is a keeper.
Customer Service - 5.0/5.0 -
I’m so amazed at the work that has been done. When I wax the car, it is hard to tell where the work was done. Job well done. The technician that did the work is a keeper.