Hoffman Collision Center

4.6 (1,700reviews)
92%
46 Albany Tpke,  West Simsbury,  CT  06092

Certified Toyota Collision Center, Certified Nissan Collision Center, Certified Honda/Acura Collision Center, Certified Hyundai Collision Center, Certified Chrysler/Jeep/Fiat Collision Center,

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Nissan
Ram
Scion
Toyota

Reviews (1,700)

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EXCELLENT customer service

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Returned Clean

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if they own a vehicle for which Hoffman is an authorized repair facility by the vehicle manufacturer.

Repair Quality

the collision took out the driver's side tail light and bumper with damage to the hatch. the body work is great and repainting match very good. the tail light was not working when I went to Valvoline to get an oil change.

Customer Service

I called once and before I could explain the reason for the call, the CSR was telling me when the shop manager could call me back. a decal needed to be removed from the rear hatch. It was not expensive but no call to me to say that to fix the hatch properly the sticker would have to come off or to give me the sticker (or its remains) when I picked up the car

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Overall service was great on all counts. Would highly recommend.

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Car looks great, very happy with repair. Finished ahead of predicted date. Everyone was very accommodating. My go to place!!!!

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As stated previously, all very accommodating.

Returned Clean

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Very efficient, great job on repairs

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100% The team was great, the work they did was excellent.

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There were a few details I noticed after I picked the vehicle up, yet the team at Hoffman were quick to fit me me in correct the errors.

Customer Service

They communicated well, had an accurate timeline, and helped when details were not to satisfaction quality.

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Service, cleanliness, communication and timeliness were all top notch

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Perfect

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Overall experience was well! Very communicative with every update! The finish results looks great & brand new! I would have given a 10/10 if trash and old parts weren’t in the back seat of my vehicle when picked up. I really disliked that! But overall thank you for fixing outside of my car!

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Great! But inside my car was left a mess.

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Would recommend.

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They did a wonderful job. Looks like brand new.

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Very responsive and accommodating.

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All is well with the car, looks like it was repaired by professional adults. Paint looks great. Communication and time was spot on. Very easy

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Returned Clean