Hoffman Collision Center

4.6 (1,702reviews)
92%
46 Albany Tpke,  West Simsbury,  CT  06092

Certified Toyota Collision Center, Certified Nissan Collision Center, Certified Honda/Acura Collision Center, Certified Hyundai Collision Center, Certified Chrysler/Jeep/Fiat Collision Center,

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Nissan
Ram
Scion
Toyota

Reviews (1,702)

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Returned Clean

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Communication could have been better

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I have done business for years with Hoffman. I have always suggested Hoffman to others.

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Professional Highly skilled work Quality results

Customer Service

Friendly Helpful Understanding Patient

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Car is having issues starting which was not an issue before my crash, they left stickers on my back trunk windows of sports teams that I do not want.

Customer Service

Cassandra kept me in the loop

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Can’t even tell anything happened and told to return if I notice anything later.

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Great service! Carly kept me up to date on progress. Accurate estimates and worked to decrease my total cost. They are my new go-to for body work/repair!

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Very helpful and did a great job explaining what was going to happen. Big bonus that we could pick up and drop off the rental car from the collision location

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Returned Clean

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Tyler and the whole team were professional, empathetic, and kept me informed throughout the estimate and repair process. Tyler helped ease my concerns regarding the repairs by sending pictures that clearly depicted the damaged components and the surrounding area. The repairs were completed on schedule. Tyler’s timely updates and understanding of my concerns and resolving them led to a great experience overall. I highly recommend Hoffman Collision!

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Returned Clean

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The service office staff were awesome , kept me informed every step of the process. Minor issues were the replacement windshield was very smeared and there was broken glass in the nooks and crannies inside the car. Not sure if I had the factory floor mats, I think I did but they are not there.

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Again, awesome, they let me know everything that was going on

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Brought both cars here for repair

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Excellent service. Provided timely updates and made everything convenient and easy.

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Cassandra is very nice and professional. Always available to answer questions and communicated process well and easy to understand. Set realistic expectations and follow through.

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My car looks amazing. I feel that communication was lacking. and because of that it felt like to repairs took too long.

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I didn't get any calls about the progress of the repairs of reasons why it was delayed. Even pick up was delayed because no one called us.

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