Hoffman Collision Center
Certified Toyota Collision Center, Certified Nissan Collision Center, Certified Honda/Acura Collision Center, Certified Hyundai Collision Center, Certified Chrysler/Jeep/Fiat Collision Center,
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
little trouble communicating in the beginning - email and such but we worked it out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have done so
Repair Quality - 5.0/5.0 -
Done on time with excellent finish
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Have not heard from them
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for making everything so easy and doing a great job on the car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Communications and performance of the repair were very good. When I picked up the vehicle there was a visible nail sticking out of the driver front tire and I pointed it out and it was looked at but I was left to address the issue myself which I don't think was right.
Likely to Recommend - 5.0/5.0 -
Of concern, is at the end of this survey it auto fills the Carwise survey to be posted (in a light grey font that's not clear/plain to read). This should be changed to be by default - a selection choice by the
Repair Quality - 5.0/5.0 -
Excellent service, prompt, and professional
Customer Service - 5.0/5.0 -
This has been my third time using Hoffman Auto Body (Simsbury). On every occasion, Tyler Gnitzcavich represented your organization. Tyler is a tremendous asset for you - he is always professional, courteous and knowledgeable. He follows-up on keeping the customer informed, and is an excellent "go-between" for your shop and the insurance companies.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication regarding repair progress The car looks beautiful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication during the entire process Car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the quality of the repair
Customer Service - 5.0/5.0 -
Excellent communication!