Hoffman Collision Center

4.6 (1,702reviews)
92%
46 Albany Tpke,  West Simsbury,  CT  06092

Certified Toyota Collision Center, Certified Nissan Collision Center, Certified Honda/Acura Collision Center, Certified Hyundai Collision Center, Certified Chrysler/Jeep/Fiat Collision Center,

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Nissan
Ram
Scion
Toyota

Reviews (1,702)

My Experience

Slow at start, interrupted pick up time, missing small cover an inside handle a drivers door that covers screw. I will contact HoffmanAnd hopefully do you have that small piece to cover the screw. Margaret Jacobs

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Repair Quality

Excellent

Customer Service

Everyone was so helpful!

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My Experience

I chose Hoffman because I wanted the best, and that is exactly what I received. From the moment I called to inquire about bringing in my vehicle, I knew I’d made the right choice. Dawn Shumard was professional, relatable and patient as she coordinated the work and saw it through to the end. The team of technicians speaks for itself, good as new! You can expect a full written review in the coming weeks. The experience Dawn and the team provided on behalf of Hoffman deserves nothing less. Kindest Regards, Rachael 860.301.7030

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Repair Quality

Customer Service

Dawn was excellent, good communication

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this will change once the shop addresses the remaining issues

Repair Quality

many issues still need to be addressed. ex swirl marks on doors that were supposed to be repaired. Rear passanger window trim is not installed properly it is popped out and squeals loudly. drivers door window rattling and still doesent close properly.

Customer Service

very professional

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Customer Service

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Awesome experience as always Thank you!

Customer Service

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My Experience

I am extremely satisfied with the service. Ms. Dawn Shumard was outstanding. She articulated the repair process and timeline for completion. She was patient and was available to answer all my questions and concerns. If 10 is the highest She should get 15!

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I would highly recommend them, although avoid the circumstances of the repair itself!

Repair Quality

Service was prompt and efficient

Customer Service

Dawn was outstanding

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My Experience

Perfect match repainting the sideswiped area. Quality of work was excellent. I thought the repainting was expensive however.

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Repair seemed expensive but quality was first rate

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Customer Service

Returned Clean

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Repair Quality

They explain what they were going to do, gave me a date and time when they would be done. They all so kept me informed along way. Ar this point I would like to thank them being a bright point in a stressful situation. I think they did a wonderful job.

Customer Service

Whit most car repairs the proof is is going to come out over time, but at this point I am completely satified.

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Good job

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Very satisfied and work was done on time as estimated

My Experience

Dawn was great to work with. She responded quickly to my emails and calls and answered all my questions. I will definitely take my car to Hoffman again if needed! Thank you Dawn!!

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Repair Quality

Customer Service

Dawn was wonderful! She answered all my questions and always responded quickly.