Hoffman Collision Center

4.6 (1,701reviews)
92%
46 Albany Tpke,  West Simsbury,  CT  06092

Certified Toyota Collision Center, Certified Nissan Collision Center, Certified Honda/Acura Collision Center, Certified Hyundai Collision Center, Certified Chrysler/Jeep/Fiat Collision Center,

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Nissan
Ram
Scion
Toyota

Reviews (1,701)

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Returned Clean

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My car looks just like new.

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great job just like new. finished the work on time

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Very helpful and accommodating

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It looks great

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Very responsive and kept on schedule

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My Experience

I am extremely satisfied with the professionalism and my overall experience with the experts at Hoffman, every phone call was pleasant, Dawn is amazing and my car looks great!! I will definitely visit Hoffman again for any future work. Thank you!!

Likely to Recommend

I have already told family and friends about my experience at hoffman.

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The quality of the work was so good i want to go back in the future and paint my whole car

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What a great place, i was super impressed

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There were a few imperfections

My Experience

I have to say, that this time using hoffman collision center I was disappointed. After bringing my car in for the initial repairs and then having to bring it back due to some issues to then pick it up with still a hood that doesn't sit how it is suppose to is still very frustrating to me. I was told that it was my insurance companies fault that you were forced to use non honda parts causing the issues and that the end result of the repairs was "the best you could do" was a bit shocking. At one point also after the initial repair, I was told after I noticed the parts were not fitting right that "you thought I wouldn't mind since it was an older car". I was simply taken back by that statement. I take great care of my car and was insulted by that comment. I left your establishment with my car the second time and was not satisfied and simply taken back by the whole experience. Questionable if I would consider using hoffman in the future due to this experience.

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Please call me so we can discuss. I was not satisfied.

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Returned Clean

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Excellent service from the staff.

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The repair and the cleanliness exceeded my expectations.

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Excellent Job. Car looked better than new after the work was completed.

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Returned Clean

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There is a large paint drip at the bottom of the hood.

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My Experience

I am EXTRAORDINARILY HAPPY with the work that was done on my car!! It is perfect and clean inside and out. The repairs took less time than I expected and overall the work and workers exceeded my expectations!! Thank you!!

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Outstanding customer service and communication from Steele. Repair work of the highest quality, thank you so much. The Jeep is looking swag again.

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See prior comment

Returned Clean

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They have always been excellent in the past so I will give them a chance to correct this problem

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The bumpers were not put back correctly! I am very dissappointed in the service

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Work not done properly

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Returned Clean