Hoffman Collision Center

4.6 (1,698reviews)
93%
46 Albany Tpke,  West Simsbury,  CT  06092

Certified Toyota Collision Center, Certified Nissan Collision Center, Certified Honda/Acura Collision Center, Certified Hyundai Collision Center, Certified Chrysler/Jeep/Fiat Collision Center,

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Nissan
Ram
Scion
Toyota

Reviews (1,698)

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Repair Quality

Everyone was so helpful and nice. I was very satisfied with everything they did.

Customer Service

Great customer service.

Returned Clean

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Would have been great except for quality control issue. Luckily this wasn’t on a repair that could have been a safety issue.

Repair Quality

Good experience overall. Paint job was excellent on the new front bumper. Picked car up after repair and drove to Boston to visit son. On the highway a vibrating noise was coming from the front end. Investigation after getting to Boston found missing and misinstalled push pins required to hold on the bumper. Also one missing bolt on bottom of bumper. Repaired using pushpins from Autozone. All is well now but wonder about your training/quality control.

Customer Service

Good customer service dropping off and picking up.

Returned Clean

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Repair Quality

Excellent.

Customer Service

Karly was excellent to deal with.

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Repair Quality

Excellent... from receptionist to mechanic.. excellent!

Customer Service

Great job and great communication

Returned Clean

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Returned Clean

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Woman at front desk was so good - incredibly pleasant, efficient, and very clear. My appraiser kept me informed along the way. I was abed to leave the rental when I pick dup my car. The experience was painless.

Customer Service

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everyone is very nice, very helpful.!!!!

Customer Service

everyone is very nice, very helpful.

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No comments

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Returned Clean

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Wes is the best. Very thorough in his explanation. Understood how important the quality of the repair work was to me.

Returned Clean

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My Experience

Your body work would have been standard on a 50,000 mile vehicle that had already hit a few times… Considering that this vehicle was a 2025 vehicle with 6,200 miles, with $40,000 in performance upgrades, I expected a shop to be able to take the vehicle back to new condition after my dealership caused the damage. I won’t be back.