Horizon - Green Collision Repair

5.0 (328reviews)
98%
P.O. BOX 700,  Roseburg,  OR  97470

We are a family owned business that only wants the highest quality repairs on your vehicle from the smallest car to motorhomes and trucks.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (328)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop, praising the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The friendly, professional, and caring staff created a welcoming atmosphere that eased the stress of the repair process. Communication was frequently highlighted as a standout strength, with customers appreciating regular updates throughout the repair journey. Timeliness was another key positive, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor areas for improvement, including occasional delays due to parts availability, a chemical smell inside one vehicle after cleaning, and milky residue left on a windshield after interior cleaning. These observations came directly from customer comments and reflect isolated experiences against an overwhelmingly positive backdrop. The shop also received repeated praise for going above and beyond, such as cleaning vehicles inside and out and coordinating with other service providers on behalf of customers.
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"Very satisfied Work completed before expected timeframe All work completed was excellent"
"Excellent work in and out in 4 days! Highly recommended"
"I am happy with the work done to my car. The bumper looks great! I would highly recommend Green Collision to anyone needing body work done. ⭐️⭐️⭐️⭐️⭐️"
"Green Collision did the best job i could ask for and was done a lot quicker than expected. Thanks!"
"My car looks like brand new and if nothing has happened to her!"
"Was completed a week before expected timeframe"
"... communication and the work they did on my vehicle and getting it back in such a timely manner would definitely recommend them to anybody that needs a repair done" Read more
"Got my car back sooner than I anticipated. Satisfied! ⭐️⭐️⭐️⭐️⭐️"
"Very satisfied, they completed my repairs earlier than expected and did a great job"
"The only reason it wasnt ready when promised was due to difficulty in finding parts for an aftermarket add to vehicle."
"Communication was top notch and I felt my best interest was always the priority."
"... the time to explain estimate and repair process. Great communication throughout entire process from estimate, ordering parts, servicing vehicle, and notifying completion of repair. ..." Read more
"They were very friendly. I received updates almost daily so I knew the progress and the estimate time of completion. Not only did ..." Read more
"Always was informed of any problems that arose and needed work for completion"
"Easy to talk to a person! No robot!"

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Thanks so much for your help. You guys did a fantastic job

Customer Service

Always helpful through the entire process. Thanks again

Returned Clean

My Experience

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Nowhere else!!

Repair Quality

Great job guys!

Customer Service

Great customer service and workmanship.

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My Experience

Outstanding service, great customer service, and very nice people to work with, they do an amazing job. Thank you

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I had amazing service and they kept me up to date on the process, everyone there is professional and knowledgeable. They are all amazing people. This is my second time taking my car to them, I recommend them to anyone that needs there vehicle repaired. If I need any repairs I will always go there. Nancy Long

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Great service and excellent quality, everyone is kind and helpful.

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Love green collision wouldn't go anywhere else

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I have already dropped their name several times in a conversation regarding a good place for service.

Repair Quality

Very much, appreciate all the professionalism from Green collision. From the first time I went there all the way to my car was ready. Their work was very good!

Customer Service

Very much, appreciate all the professionalism from Green collision. From the first time I went there all the way to my car was ready. Their work was very good!

Returned Clean

My Experience

Appreciated the good service and making my car look normal again. Also appreciated how clean it was when we got it back. Thank you.

My Experience

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My Experience

All the staff were great! Trent did a very good job of not only keeping me up to date and informed of where we were in the repair process, but also kept up on updated the insurance company and rental car business, which made the process so much easier. They were timely, got repairs done quickly, and they did excellent work and my care was shiny and beautiful upon return. I'm very satisfied and would recommend their business to others.

My Experience

I highly recommend Horizon-Green Collision. I have had two vehicles repaired and both times 100% satisfied.

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This is second vehicle they have repaired after minor collisions and I have been very satified with both.

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My Experience

Got it done in a timely manner and it's great! Thanks to your entire team.

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I already have! And I have had to take my car in for a little fender bender at Costco 🤪 After the job they did after hitting a deer. There was nowhere else I was going to take it! Today

Repair Quality

I can't say enough good things about my experience with Green Collision 💥❤️

Customer Service

Trent is amazing! He was very thorough with making sure I was completely satisfied with the work that was done on my car.

Returned Clean

My Experience

They were very friendly. I received updates almost daily so I knew the progress and the estimate time of completion. Not only did they clean the outside they cleaned the inside too. I highly recommend them for body work and if I need body work again I will be going back.

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My experience with Green Collision was great. I received updates to let me know the progress on my vehicle. I would highly recommend Green Collision if you are needing bodywork done on your vehicle.

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My Experience

Quick service, great staff!

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My Experience

I am very impressed with the efficiency, the communication and the work they did on my vehicle and getting it back in such a timely manner would definitely recommend them to anybody that needs a repair done

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Repair Quality

Excellent work in and out in 4 days! Highly recommended

Customer Service

I had my shop in and out of there in four days I would highly recommend them to anybody for service

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