Hoy Body Shop
In operation 36 years.
Since 1973, Hoy Family Auto in El Paso, Tx - located off I-10 at Airway, by Fort Bliss - has been serving El Paso, Las Cruces, West Texas, New Mexico and Mexico communities. With almost 300 local employees and a consistent volunteering and philanthropic presence, we’re not surprised if you’ve heard of us already through a friend, family member or special event. We consistently deliver on our promises of outstanding customer service for Mercedes-Benz, Volkswagen and any other make or model, our shop is equipped and available to repair any vehicle.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service and support was excellent. Communication was prompt and clear. Really a very well run process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Courteous and knowledgeable employees.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This experience was very traumatic for me. I have never had to deal with an accident like this. Mr. Villegas was not only courteous but very helpful. He assisted me with everything that I had to do step by step. Unfortunately there aren’t many people that I have dealt with that extend that same professionalism. Again thank you very much for everything. God Bless You All.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and mi vehicle looks great. Tks guy's tks Hoy Body shop
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and super friendly staff. Completed repair as promised. Good communication from Gilbert and the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire process went smooth. Friendly and professional staff. Communication was great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Raul was excellent explaining the process and delivery time of completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the get the work done pretty fast. they also did a pretty good job fixing my front bumper of my car
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tks guy's you guys did a great job fixing my car the car looks great and the customer service is 10+ special tks to Rene villas the adjuster that takes care of my car thank you so much. And thank you Hoy Body Shop
My Experience - 5.0/5.0 -
Thank you I appreciate it. your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best body work in El Paso TX and great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service experience. Rene Villegas offered top quality service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excelente servicio. René fue muy amable y me mantuvo informada del avance del carro.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service