Ace Body Shop

4.9 (626reviews)
100%
6617 Montana Ave.,  El Paso,  TX  79925

In operation 81 years, 27 years at this location.

Ace Body shop is a 75 year old family owned local small business who consistently produces high quality repairs and on time delivery. Our business is run based on Christian values. We take pride in our work and our genuine reviews back it up. Linda and I personally oversee the repair of all vehicles. Come see why we are the trusted name for auto collision in El Paso since 1945. We have made a substantial investment in the proper equipment and personnel to properly and efficiently repair your car. We have been ranked #1 for customer service by the largest auto insurance company in America. Check our Google and Facebook reviews.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (626)

Customers say
Overall Customer Satisfaction
Customers are overwhelmingly satisfied with Ace Body Shop, frequently praising the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The staff is consistently described as professional, friendly, and courteous, creating a welcoming atmosphere that makes customers feel valued. A standout highlight across numerous reviews is the proactive communication, particularly the text message updates that kept customers informed throughout the repair process. Timeliness is also frequently commended, with several customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays, concerns about parts availability communication, and isolated issues with items not being returned with the vehicle, but these were the exception rather than the rule.
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"... apart. They made the entire process stress-free, and the quality of the repairs exceeded my expectations. My truck looks amazing, and its clear they take ..." Read more
"... very impressed with the service from Ace Body Shop❣️ My car looks brand new & its so clean. I will recommend them 100%" Read more
"The service was great! Took their time to make sure everything was perfect. Got my car back and drove from El Paso to Houston ..." Read more
"As usual Ace did a superlative job on the body of my truck. Had it back within a week when I was expecting a ..." Read more
"Very satisfied with the body work done on my car. The repairs look great, and the service was excellent. ..." Read more
"Yes it was ready like 20 days before it was supposed to be!"
"Courteous wonderful service. Was ready ahead of time. Answered all my questions and even anticipated some. Will recommend to others. ..." Read more
"... Ace did a superlative job on the body of my truck. Had it back within a week when I was expecting a month. Highly recommended ." Read more
"As a matter of fact, vehicle was ready before the expected date."
"Great job no issues enough communication and got done earlier than promised."
"... sharp, the process was very clear, and very organized. They were updating me about my car daily. I am very satisfied and my car end up like new. Thank ..." Read more
"... go and they did a great job in fixing my vehicle. They consistently inform you on whats going on with your car throughout the whole process and when you get your ..." Read more
"... folks! As busy as they are, I never felt rushed. Work was explained before during and at pick up" Read more
"Wonder company to work with. Kept me in the loop the entire time."
"Excellent work done by Ace Body Shop on my 2022 Ram 3500. They consistently communicated with me throughout the entire process. I highly recommend this establishment to anyone needing ..." Read more

Likely to Recommend

Repair Quality

Excelente Grace una hermosa persona

Customer Service

Un excelente servicio. La atención de Ms. Graciela excelente.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service. Will always continue to bring my vehicles to Ace Body Shop. Great team!!!!

Customer Service

Returned Clean

My Experience

My Experience

Solo tuve contacto directo con la recepcionista siempre fue muy amable, y me explicó detalladamente todo el proceso. Hicieron buen trabajo.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent , professional experiences very glad On selecting the right shop. Thakyou

Customer Service

Returned Clean

My Experience

My car looked even better than before. Very satisfied. Thank you.

Likely to Recommend

Repair Quality

Repair took longer than quoted.

Customer Service

Returned Clean

My Experience

My Experience

I was not told that my insurance only covers used parts until after they fixed my car. They should have told me that in the beginning. I would have gotten it fixed through the dealership with new replacement parts.

Likely to Recommend

Repair Quality

Customer Service

Grace was very helpful

Returned Clean

My Experience

My experience with Ace Body Shop was a very good one. They staff answer all my questions from the get go and they did a great job in fixing my vehicle. They consistently inform you on what’s going on with your car throughout the whole process and when you get your car it feels like you have a new car. I highly recommend Ace Body Shop.

Likely to Recommend

I would be happy to refer people to this body shop

Repair Quality

The back of the car looks brand new. Great job

Customer Service

People were very friendly and answered questions. Informed me of what to expect at all times

Returned Clean

Likely to Recommend

Repair Quality

I can’t say enough good things about Ace Body Shop. From the moment I walked in, they treated me like a person—not just another customer or another repair job. They took the time to listen to exactly what I wanted and made sure every detail was to my liking before moving forward with any work. Their attention to detail, communication, and genuine care really set them apart. They made the entire process stress-free, and the quality of the repairs exceeded my expectations. My truck looks amazing, and it’s clear they take a lot of pride in their craftsmanship. If you’re looking for a body shop that truly cares about its customers and stands behind its work, I highly recommend Ace Body Shop. I’ll definitely be recommending them to family and friends. Thank you for treating my truck as if it were your own!

Customer Service

Returned Clean

Likely to Recommend

Great service!

Repair Quality

Customer Service

She was incredibly helpful, polite and friendly.

Returned Clean

My Experience

Muy buen trabajo un poco cariñoso buen trabajo

My Experience

It was a great experience. Work was done really fast and it looks fantastic. Thank you.

Likely to Recommend

Yes, I will recommend Ace Body Shop.

Repair Quality

The work was done in a very efficient time frame. Glad I took my car to Ace. Gracie was very nice. I will definitely recommend this body shop.

Customer Service

Returned Clean

My Experience

Great service. Was updated through the whole process. Excellent work. Highly recommend them.

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Likely to Recommend

Repair Quality

Estoy muy contenta con el trabajo y con el tiempo que tardaron en arreglar mi vehículo.

Customer Service

Returned Clean