Hoy Body Shop
In operation 36 years.
Since 1973, Hoy Family Auto in El Paso, Tx - located off I-10 at Airway, by Fort Bliss - has been serving El Paso, Las Cruces, West Texas, New Mexico and Mexico communities. With almost 300 local employees and a consistent volunteering and philanthropic presence, we’re not surprised if you’ve heard of us already through a friend, family member or special event. We consistently deliver on our promises of outstanding customer service for Mercedes-Benz, Volkswagen and any other make or model, our shop is equipped and available to repair any vehicle.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I have had other work done on my other vehicles and I have told other people
Repair Quality - 5.0/5.0 -
Rene and staff were excellent they informed me about what was being done every day
Customer Service - 5.0/5.0 -
Very satisfied with all the work
My Experience - 5.0/5.0 -
The service was excellent. Perla and Rene had excellent customer service , very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Perla and Renee very professional !
My Experience - 5.0/5.0 -
Excellent customer service. Communication was great throughout the process. My vehicle was ready on time and my vehicle looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding customer service! The manager, the receptionist, everyone treated us like royalty. The manager explained the entire process and gave us a timeline. Absolutely outstanding!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for updates and customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and excellent service. Raul kept me updated throughout and text messages also was good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes i’m happy to repair the Hoy Body Shop due to my truck Excelente work
My Experience - 5.0/5.0 -
I'm very satisfied with the work that was done on my GMC. I want to take this opportunity to thank Raul Macias and the Hoy Fox staff for doing a wonderful job and making things easier for me. I will definitely recommend this place to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work done is amazing. The paint matches what i had, looks amazing, and my doors open better than new. I needed an alignment and the ride is smooth. I will recommend this shop to anyone that will listen. Never have i had an experience this smooth. Thank you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, my vehicle looks like new. Gilbert, is great.
My Experience - 5.0/5.0 -
Raul Macias Professionalism and knowledge of his job made me feel confident that repair of my car would be of high quality and standard. He demonstrated honesty in his communication and accountability for the work that was performed. Thanks to your team for my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of work was great and the service team was outstanding. I'm greatly appreciated of the care that was given
Customer Service - 5.0/5.0 -
It was on point and reinsuranceing
My Experience - 5.0/5.0 -
My vehicle was done a week before schedule. Hoy Body Shop did an amazing job and I was totally satisfied. In the future, I will continue to take cars for repairs to Hoy Body Shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect job better than new can't tell there was ever any damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job