Hoy Body Shop
In operation 36 years.
Since 1973, Hoy Family Auto in El Paso, Tx - located off I-10 at Airway, by Fort Bliss - has been serving El Paso, Las Cruces, West Texas, New Mexico and Mexico communities. With almost 300 local employees and a consistent volunteering and philanthropic presence, we’re not surprised if you’ve heard of us already through a friend, family member or special event. We consistently deliver on our promises of outstanding customer service for Mercedes-Benz, Volkswagen and any other make or model, our shop is equipped and available to repair any vehicle.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Never any issues when Gilbert and crew on the job Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. The repairs on my vehicle. Thank you very much guy's. Very satisfied with everything.
My Experience - 5.0/5.0 -
Very nice job, well executed perfect. Great work quality and amazing customer service. !
Likely to Recommend - 5.0/5.0 -
I will highly recommend
Repair Quality - 5.0/5.0 -
Very happy with repairs on my truck and great customer service.
Customer Service - 5.0/5.0 -
Great customer service.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased with the timely and professional care at Hoy. From the front office to the general manager, the people are the best. Thank you for working on my SUV. It turned out better than expected. I will always rely on your excellent work. Thank you Rene for your expert advice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you, Rene Villegas for yor expert help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
100% recommended
Repair Quality - 5.0/5.0 -
Great customer service. Recommended 💯% mi vehicle finished on time and look like nothing never happened. Tks Rene villegas and all the people from Hoy body shop 👍
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The interior was great. It came in muddy from our trip to Ruidoso
Repair Quality - 5.0/5.0 -
It looked great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was tended to kindly by Rene Venegas and his team. Everything was clear about the repairs being made on my truck. I was happy that they actually took the time he said it would be done in. I also like the updates that I got on my phone and everything went smooth. I knew I could trust this team and company because the place was clean. I did not see a speck of dust anywhere. When I got back the truck I was vacuumed and washed that was the best feeling to be honest. It felt like I just got it off the dealer again. Thank you Rene and your team at hoy for the awesome job you guys did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were well treated and informed of the progress. Vehicle repair was well done. Point of contact was knowledge and pleasant to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with the results , the service and the date they set up to be ready was on point .