Hoy Body Shop
In operation 36 years.
Since 1973, Hoy Family Auto in El Paso, Tx - located off I-10 at Airway, by Fort Bliss - has been serving El Paso, Las Cruces, West Texas, New Mexico and Mexico communities. With almost 300 local employees and a consistent volunteering and philanthropic presence, we’re not surprised if you’ve heard of us already through a friend, family member or special event. We consistently deliver on our promises of outstanding customer service for Mercedes-Benz, Volkswagen and any other make or model, our shop is equipped and available to repair any vehicle.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was repaired to my satisfaction.
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
No complaints
Customer Service - 5.0/5.0 -
Great crew
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would recommend this shop I would just prefer more attention to detail.
Repair Quality - 3.5/5.0 -
The vehicle was returned to me dirty and was left with wax build-up on it. There are also some small areas of paint imperfections.
Customer Service - 4.5/5.0 -
Service was good workmanship is what lacked some
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Driver side mirror was scratched, and there some areas that already has a lot of swirls.
Customer Service - 4.5/5.0 -
Gilbert was excellent about keeping me informedin the status of my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was charged for the replacement of the left side mirror and it was not replaced. Also, they were supposed to inspect the tire light and that wasn't done either. We were told that these items were overlooked abd fir ifs to bring the car back Monday morning.
My Experience - 5.0/5.0 -
Great work that's fast and above expectations.
My Experience - 5.0/5.0 -
We appreciate the work hoy fox has done. So far, I am satisfied. I will give an update, once I have driven the vehicle a good distance and am sure all is good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Working with our needs that the insurance wouldn't. Its nice to know a company still cares about there customers before the dollar.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
This place is great.
Repair Quality - 4.5/5.0 -
Gave a 9 just to be picky, the paint is slightly off color.
Customer Service - 5.0/5.0 -
Humberto is great at his job. Best customer service I've experienced in El Paso EVER. The receptionist was very welcoming also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My vehicle was not ready when said. Not an issue, however don't promise a date and not be ready on said (was almost three after). Was given a rental, so was happy about that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was happy Hoy-Fox kept me informed about my vehicle.