Huffines Collision Center

4.5 (1,962reviews)
89%
360 Bennett Lane,  Lewisville,  TX  75057

In operation 27 years.

The Huffines Auto Dealerships have helped thousands of people repair their vehicles and we are sure we can help you. Huffines has been serving North Texans automotive needs since 1924. If you're in need of collision services, visit our award-winning Lewisville body shop for the best work possible. Our technicians work hard to provide you the best service, and it shows. Our Lewisville location has been voted the Best New, Pre-Owned, Service, and Parts Dealerships and Body Shops in Denton and Collin counties by the readers of the DFW Community Newspapers and the Dallas Morning News, the Consumers' Choice Award for Business Excellence Auto Dealership Group of the Year for 2008, 2009, 2010, 2011 and 2012, and the Huffines Auto Dealerships were selected as one of the Top 100 Places to Work in DFW for 2011 and 2012 by the Dallas Morning News.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 7:00 pm
Tue 7:00 am - 7:00 pm
Wed 7:00 am - 7:00 pm
Thu 7:00 am - 7:00 pm
Fri 7:00 am - 7:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,962)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair on my car is unacceptable. The paint has a chip in it. The body of the car where there was a dent from the collision still looks deformed and the part of the body that was hit in the collision is out of alignment. There is also a spot on the black wheel well trim that looks like it was possibly buffed when the paint was buffed and it kind of has a white worn area on it. I'm extremely surprised and disappointed at the work that was done on the car. My parents have been using your body shop for many years since they've always had Chevrolet cars and never had issues in the past.

My Experience

Matt did a wonderful job on keeping me in the loop on a daily routine thanks.

Likely to Recommend

Repair Quality

Completely dissatisfied with your service

Customer Service

Multiple time failed to meet the commitment of delivery caused a charge from my credit card.

Likely to Recommend

Repair Quality

Sarah did a terrific job keeping after the insurance company to get approval for the required repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Peter was my guy.. he was one of those top top top

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is not my first time using Huffines and I have recommended Huffines to my family

Repair Quality

since my car was classified as totaled, I didn't experience the repair aspect of Huffines. Only the customer service and the team was good at explaining to me what the insurance adjuster noticed.

Customer Service

my previous comment mentioned my satisfaction with the customer service of Huffines

Returned Clean

Likely to Recommend

Repair Quality

Extremely long repair times.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I only have two words for their complete service. TOP NOTCH

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Yes was very pleased. Working with Sarah. Thanks a lot.

Likely to Recommend

I still would recommend you

Repair Quality

It took much longer than expected. Had a few issues after the repairs were completed. Sarah Sednek stepped up and took care of issues quickly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Trent and team were wonderful to work with!

Customer Service

Excellent customer service. Everyone was attentive and cordial.

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Likely to Recommend

I'd give them my experience. Mostly quality work but poor communication.

Repair Quality

Quality was good but many items were discussed to be repaired but never notified that insurance denied them or only have permission to band aid fix it.

Customer Service

People at the front desk and phones were great. While Peter was kind he gave me inaccurate timelines, didn't follow up on some of the questions I asked, didn't give me feedback about what the insurance approved/denied (scrapped sidewall on a spare tire and dented/marred cross member that they just sprayed over and it looks very "my friend does body work on the weekends" quality. Another front piece that had obvious scratching and dents from accident wasn't repaired/replaced as well. Lastly the day before i went to pick it up Peter informed me that they haven't received any payment for my truck and they couldn't release it so I had to get in contact with the insurance person and see the chain of emails where it has proof of payment and the insurance agent asking if there was anything else needed with no reply from Peter. I felt like I was doing his job and he didn't even do the due diligence to look into it.

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Likely to Recommend

Repair Quality

Great service! Peter helped me at the collision repair center he was friendly, informative, and made sure I understood every step of the process. I’m very satisfied with the experience.

Customer Service

Great service! Peter helped me at the collision repair center he was friendly, informative, and made sure I understood every step of the process. I’m very satisfied with the experience.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They went above and beyond and beyond! Including changing out a defective battery.

Likely to Recommend

I enjoyed my interactions with the employees.

Repair Quality

Very nice people and also very helpful.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Trent was great and kept me updated throughout.

Customer Service

Everyone that I talked to was incredible.

Returned Clean