Hull Dobbs Ford

4.8 (550reviews)
97%
9924 Parkway East,  Birmingham,  AL  35215

In operation 9 years.

When your car, pickup truck or SUV is involved in a collision or has been damaged in any way, you want professional and prompt service to get you and your vehicle back on the road as good as new. At the Hull Dobbs Collision Center in Birmingham, AL, we provide first-rate collision repair and paint and body work for drivers around Moody, Trussville, Center Point and Pinson.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (550)

Likely to Recommend

NICE PEOPLE

Repair Quality

NICE PEOPLE

Customer Service

NICE PEOPLE

Likely to Recommend

I will for sure recommend Hull Dobbs to everyone in need of repairs

Repair Quality

Mr Rico May and his team was extremely professional. My car looks great. Thank you

Customer Service

Customer service was outstanding from start to finish.

Likely to Recommend

The service done to my car very good, and it did not take a really long time. But the lack of communication was very unfortunate.

Repair Quality

No issues so far. However, there was a bottle of touchup paint left in my car, and my seat did not want to move backward when I first got in the car

Customer Service

Customer service was fine, I just wish I was up-to-date Moore) without having to call. The online repair tracker did not give much information at all.

Likely to Recommend

Already told people

Repair Quality

Great job

Customer Service

Great

Likely to Recommend

Repair Quality

They were professional and kept me in the loop! My vehicle came out looking brand new! I will definitely used them again

Customer Service

My Experience

Likely to Recommend

Repair Quality

The back door that was replaced sounds and looks like it's not closed all the way.

Customer Service

Everyone was courteous and helpful.

My Experience

Everyone was awesome…..special thanks to my friend Mark who helped so much.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very helpful and attentive. When I got my car back it looked so good that I fell in love with it all over again.

Likely to Recommend

The team was very professional

Repair Quality

Rico and the team were great and we always love dealing with.him and his team. Thanks

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

My Experience

The airbag light was not on before repair but is now. The bumper is bulging where it meets the driver’s side fender and bulges at the front of both headlights. There is a large gap between the hood and passenger side fender which is very different than the driver side.The chrome part of the top grill is damaged on the left side when facing the vehicle and does not have all bolts in place which appears to be because it did not line up properly. The new paint does not seem to have been matched or blended at all. There is a very noticeable difference in paint color between the hood and bumper.

My Experience

Outstanding people to deal with. My repair was top done and turn around time was great. Thank for a super job. Frank

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Whenever someone requires car servicing or repair, I will consistently suggest Hull Dobbs Ford.

Repair Quality

I am extremely content with the level of repair my car received. I would like to express my appreciation to the personnel who serviced my vehicle, as well who washed and cleaned it, which is not typically done after a repair. This act has not gone unnoticed and I am grateful. Additionally, I would like to thank Mr. Rico May for enhancing my overall experience.

Customer Service

I extend my gratitude to Mr. Rico May for his outstanding service. His kindness and amiability towards me did not go unnoticed and is highly appreciated. I wish him all the best in his future pursuits.

Likely to Recommend

Repair Quality

Happy

Customer Service

Returned Clean

My Experience

I would prefer not to be contacted. My vehicle was quoted a repair time frame of one week. It was extended to 11 days without proper notification. My paint job has small pin pricks but I would have to bring it back to the shop and be without my vehicle for another week. This could have been avoided if whomever completed the repairs did a thorough inspection before releasing my vehicle to me.

Likely to Recommend

Repair Quality

Repairs delayed for four extra days without notification. When I picked up my car there were pin pricks in the paint. I don't want to leave my car there another week to fix something that should have been properly inspected.

Customer Service

My Experience

Great job! Very courteous!

Likely to Recommend

Repair Quality

Awesome service. Very courteous.

Customer Service

My Experience

They were very helpful all through the repair process. They kept me informed every step of the repairs. I would definitely use them again and recommend them to family and friends. Mr. Rico and his staff were awesome!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Will recommend to others

Likely to Recommend

Repair Quality

Mr. May very helpful and hospitality awesome

Customer Service

Likely to Recommend

Repair Quality

The left turn signal was not working upon pick up and I really thought that should have been checked. Also my front bumper that was fixed continues to slightly separate leaving a space. I work and this company closes fairly early and are not open during the weekend. It’s so difficult to take my car back for anything that was not fixed correctly

Customer Service

My concern is that employees don’t consider that customers work and may not be able to return the car to fix things on the car