Hyattsville Auto Body II
In operation 35 years, 9 years at this location.
Hyattsville Auto Body has been in business over 30 years. The owner James Romero has been in the auto body business for over 40 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Hyattsville Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. All our work is guaranteed s long as you own your vehicle. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service thank you
Customer Service - 5.0/5.0 -
Well trained staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was excellent from start to finish they kept me abreast of each step in getting my car repaired. Even as far as putting air in my tires before giving it back to me. I would definitely recommend HAB to family and friends, 100%
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 2.5/5.0 -
I rated this experience a 5 because the repair itself was done well, and the staff and management were professional and responsive. When I reported missing cash from my vehicle, I was reimbursed promptly without any issue, which I do appreciate. However, I have a serious concern regarding trust and honesty. There was no valid reason for anyone to go through my glove box, center console, door pockets, or the compartment where the spare tire is located to complete an exterior repair. After returning home, I also realized my portable tire pump was missing, but chose not to report it. While the service and management were handled well, this level of intrusion into a customer’s personal belongings is unacceptable. Clear boundaries and accountability need to be enforced to ensure this does not happen to others.
Repair Quality - 5.0/5.0 -
Looked just like new
Customer Service - 5.0/5.0 -
Great, I was greeted upon entry, they knew exactly what I was in for and everything was done in a timely manner.
My Experience - 5.0/5.0 -
I was pleasantly surprised by how they detailed the car, especially the inside. My dog rides with me and there was a lot of hair that’s no longer there!!! Kudos to the person who did that
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guy that detailed the car did a great job!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
To date there has been no problems with my repair.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They are friendly and communication was great
Repair Quality - 5.0/5.0 -
They communicated with me about my car to let me know what was going on.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone did a wonderful job on repairing my truck. Customer Service was beyond exceptional!! Great Job!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Overall, the work was done well. I would mention this auto body shop as an option.
Repair Quality - 3.5/5.0 -
Some of the parts used were used parts, which is okay, but they still contained grime on them. It would have been nice if they were cleaned before being installed.
Customer Service - 4.0/5.0 -
I was told I'd receive calls to get updates at certain points--such as when Geico approved the estimate. I was in the dark for a bit, but after connecting with the Geico claims adjuster, I was explained the process better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great !
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every one was extremely informative and did an excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service staff was friendly and helpful. The manager was also helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate that good customer had be patient with me I’m deaf. I unused my mobile VIEDO interpret explain them. They do good communication me. Thank you for ur time. Happy I get back my car. It was fixed bumper so beautiful. Thank u so much again. ❤️