Hynes Collision Center of Haverhill

4.9 (133reviews)

100%

(978) 521-1101

17 Lafayette Street, Haverhill, MA 01832

100%

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17 Lafayette Street
Haverhill, MA 01832

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About Hynes Collision Center of Haverhill

See Photos

17 Lafayette Street
Haverhill, MA 01832

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 3 years.

Auto Body and paint

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (133)

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Newest
Rating

131 Customers Rated

5 Stars

88.7% Complete

(118)
4 Stars

7.5% Complete

(10)
3 Stars

0% Complete

(0)
2 Stars

0.8% Complete

(1)
1 Star

0.8% Complete

(1)
< 1 Star

0.8% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is frequently described as professional, friendly, and knowledgeable, going above and beyond expectations. Several customers highlighted the unexpected bonus of having their cars cleaned inside and out. Timeliness is a strong point, with multiple vehicles completed ahead of schedule. Communication was generally well-received, with regular updates keeping customers informed. A few customers noted areas for improvement, including inconsistent proactive communication and occasional delays due to parts availability, but these were isolated comments shared directly by customers.

Select to learn more

Service Quality
Timeliness

"Employees were friendly, knowledgable and they did a wonderful job with the repairs but also they cleaned the inside ..." Read more

"Seamless, trustworthy, qualified!!!!! Seriously! I would return to Hynnes Collison center in Haverhill, ..." Read more

"Amazing work!! They went above and beyond fixing my damage.. They cleaned my Pathfinder BETTER than the detailing ..." Read more

"Everyone was very polite and professional. The work done was beautiful, you'd never know it was in an accident. The inside of my car was vacuumed and wiped down. ..." Read more

"This was by far the best experience I have ever had at a body shop. Everyone was excellent! They were courteous, and ..." Read more

"... associates were all very polite and respectful and had my car repaired in one day. They even cleaned my car I was very impressed with ..." Read more

"... surprised me. Thank you. The only issue I had was it was in the shop for quite a while. But results were great." Read more

"Late- They said they couldnt get all. The parts"

"Ready earlier than promised. 👍🏼"

Service Quality
Timeliness

Service Quality
Timeliness

"Employees were friendly, knowledgable and they did a wonderful job with the repairs but also they cleaned the inside ..." Read more

"Seamless, trustworthy, qualified!!!!! Seriously! I would return to Hynnes Collison center in Haverhill, ..." Read more

"Amazing work!! They went above and beyond fixing my damage.. They cleaned my Pathfinder BETTER than the detailing ..." Read more

"Everyone was very polite and professional. The work done was beautiful, you'd never know it was in an accident. The inside of my car was vacuumed and wiped down. ..." Read more

"This was by far the best experience I have ever had at a body shop. Everyone was excellent! They were courteous, and ..." Read more

"... associates were all very polite and respectful and had my car repaired in one day. They even cleaned my car I was very impressed with ..." Read more

"... surprised me. Thank you. The only issue I had was it was in the shop for quite a while. But results were great." Read more

"Late- They said they couldnt get all. The parts"

"Ready earlier than promised. 👍🏼"

Anh (Toyota owner) reviewed 8/28/26

So far so good (Except for the little warning light on tire pressure. Is it OK and safe?) Thanks for your smooth, excellent repair work. Anh

Jordan (Toyota owner) reviewed 8/26/26

Everyone at Hynes did a a fantastic job, and was very helpful during the whole process!

Completely fixed the damage!

Excellent customer service!

Nancy (Toyota owner) reviewed 8/26/26

Absolutely, I will recommend them

Wow, this shop is top shelf! They did a fantastic job on my newer vehicle. They were open about the communication and they were just nice people all around.

Ian communication everyone there seems to be very happy. They have great music plan. Just a great experience.

Ellen (GMC owner) reviewed 8/19/26

Cullen (Hyundai owner) reviewed 8/17/26

Michael (Acura owner) reviewed 8/17/26

Great people! Very efficient. Did impeccable work.

Sandra (Subaru owner) reviewed 8/7/26

I was extremely pleased with the whole experience

My car inside and out looked better than when they got it. I feel they went above and beyond, and I would recommend them for anyone. They were wonderful to deal with.

They were a pleasure to deal with

Demetra (Toyota owner) reviewed 7/27/26

Santos and his team always go above and beyond. I know when I take my vehicles to them, they’re going to take great care in the work they do! I am always happy when I see the repairs!

Tucker (Chevrolet owner) reviewed 7/27/26

The service and repair was great. I just wish I could have driven my car while waiting for parts to arrive.

Lisa (Nissan owner) reviewed 7/27/26

TEN!!!!!!!

Amazing work!! They went above and beyond fixing my damage.. They cleaned my Pathfinder BETTER than the detailing I had a month ago!! I definitely suggest Hynes

Awesome and HELPFUL

Scott (BMW owner) reviewed 7/23/26

Andrea (Subaru owner) reviewed 7/23/26

Highly recommend to everyone.

Very helpful, great communication, friendly, clean, fast, solid repair with lifetime warranty on their work.

Great service team.

Jacques (Honda owner) reviewed 7/20/26

Very professional. The work was excellent. Will definitely recommend Hynes to all my friends and family

Patricia (Audi owner) reviewed 6/26/26

Michael (Genesis owner) reviewed 6/23/26

Dry happy with their repairs.

Very friendly and efficient

I thought that one repair wasn’t completed. They showed genuine concern and immediately checked my auto with me. It was my mistake the car was perfect.

Cheryl (Honda owner) reviewed 6/15/26

The Hynes associates were all very polite and respectful and had my car repaired in one day. They even cleaned my car I was very impressed with how fast they repaired my car.

Kelly (BMW owner) reviewed 6/8/26

Delila (Toyota owner) reviewed 5/25/26

Collen (Toyota owner) reviewed 5/21/26

Demetra (Toyota owner) reviewed 5/15/26

Amazing work! Great bunch of guys and they got my car done fast!!

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Hynes Collision Center of Haverhill

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Hynes Collision Center of Haverhill

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (133)

131 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?