Hynes Collision Center of Haverhill

4.9 (140reviews)

100%

(978) 521-1101

17 Lafayette Street, Haverhill, MA 01832

100%

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17 Lafayette Street
Haverhill, MA 01832

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About Hynes Collision Center of Haverhill

See Photos

17 Lafayette Street
Haverhill, MA 01832

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 3 years.

Auto Body and paint

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (140)

Sort By:
Newest
Rating

138 Customers Rated

5 Stars

88.6% Complete

(124)
4 Stars

7.9% Complete

(11)
3 Stars

0% Complete

(0)
2 Stars

0.7% Complete

(1)
1 Star

0.7% Complete

(1)
< 1 Star

0.7% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers are overwhelmingly satisfied with the repair shop, consistently praising the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. Several customers highlighted that their cars were cleaned and detailed beyond expectations, which was seen as going above and beyond. Timeliness was a standout strength, with numerous vehicles completed ahead of schedule. Communication and professionalism were frequently commended, with customers appreciating friendly, courteous, and knowledgeable staff. A few customers noted areas for improvement, including inconsistent proactive updates during the repair process and occasional parts-related delays, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness

"... cant say enough positive things about this business. They were pleasant, prompt and helpful. Communication with them was always honest and timely ..." Read more

"Amazing work!! They went above and beyond fixing my damage.. They cleaned my Pathfinder BETTER than the detailing ..." Read more

"... inside and out looked better than when they got it. I feel they went above and beyond, and I would recommend them for anyone. They were wonderful to ..." Read more

"My Vehicle looks brand new! The body work done on it was incredible, Could not tell at all that the passenger side had ..." Read more

"Everyone was very polite and professional. The work done was beautiful, you'd never know it was in an accident. The inside of my car was vacuumed ..." Read more

"Gave me a date of August 14 and I got it on August 4. That was incredible."

"4 days early!"

"It was almost a week early!"

"... at all that the passenger side had been crushed! Turn around time was quite impressive as well! Thank you so much!" Read more

"... associates were all very polite and respectful and had my car repaired in one day. They even cleaned my car I was very impressed with ..." Read more

Service Quality
Timeliness

Service Quality
Timeliness

"... cant say enough positive things about this business. They were pleasant, prompt and helpful. Communication with them was always honest and timely ..." Read more

"Amazing work!! They went above and beyond fixing my damage.. They cleaned my Pathfinder BETTER than the detailing ..." Read more

"... inside and out looked better than when they got it. I feel they went above and beyond, and I would recommend them for anyone. They were wonderful to ..." Read more

"My Vehicle looks brand new! The body work done on it was incredible, Could not tell at all that the passenger side had ..." Read more

"Everyone was very polite and professional. The work done was beautiful, you'd never know it was in an accident. The inside of my car was vacuumed ..." Read more

"Gave me a date of August 14 and I got it on August 4. That was incredible."

"4 days early!"

"It was almost a week early!"

"... at all that the passenger side had been crushed! Turn around time was quite impressive as well! Thank you so much!" Read more

"... associates were all very polite and respectful and had my car repaired in one day. They even cleaned my car I was very impressed with ..." Read more

Alyssa (Hyundai owner) reviewed 10/17/26

Anthony (Nissan owner) reviewed 10/13/26

Ramon (Honda owner) reviewed 10/5/26

James (GMC owner) reviewed 10/1/26

Looks perfect

Wendy (Toyota owner) reviewed 9/28/26

Everyone was very helpful and accommodating.

Alexis (Infiniti owner) reviewed 9/15/26

My Vehicle looks brand new! The body work done on it was incredible, Could not tell at all that the passenger side had been crushed! Turn around time was quite impressive as well! Thank you so much!

Jameson (RAM owner) reviewed 9/11/26

Work was very efficient. Updates were provided during the process. Will recommend to anyone looking for body work on their vehicle.

All information and updates were provided. Very courteous and friendly.

Anh (Toyota owner) reviewed 8/28/26

So far so good (Except for the little warning light on tire pressure. Is it OK and safe?) Thanks for your smooth, excellent repair work. Anh

Jordan (Toyota owner) reviewed 8/26/26

Everyone at Hynes did a a fantastic job, and was very helpful during the whole process!

Completely fixed the damage!

Excellent customer service!

Nancy (Toyota owner) reviewed 8/26/26

Absolutely, I will recommend them

Wow, this shop is top shelf! They did a fantastic job on my newer vehicle. They were open about the communication and they were just nice people all around.

Ian communication everyone there seems to be very happy. They have great music plan. Just a great experience.

Ellen (GMC owner) reviewed 8/19/26

Cullen (Hyundai owner) reviewed 8/17/26

Michael (Acura owner) reviewed 8/17/26

Great people! Very efficient. Did impeccable work.

Sandra (Subaru owner) reviewed 8/7/26

I was extremely pleased with the whole experience

My car inside and out looked better than when they got it. I feel they went above and beyond, and I would recommend them for anyone. They were wonderful to deal with.

They were a pleasure to deal with

Demetra (Toyota owner) reviewed 7/27/26

Santos and his team always go above and beyond. I know when I take my vehicles to them, they’re going to take great care in the work they do! I am always happy when I see the repairs!

Tucker (Chevrolet owner) reviewed 7/27/26

The service and repair was great. I just wish I could have driven my car while waiting for parts to arrive.

Lisa (Nissan owner) reviewed 7/27/26

TEN!!!!!!!

Amazing work!! They went above and beyond fixing my damage.. They cleaned my Pathfinder BETTER than the detailing I had a month ago!! I definitely suggest Hynes

Awesome and HELPFUL

Scott (BMW owner) reviewed 7/23/26

Andrea (Subaru owner) reviewed 7/23/26

Highly recommend to everyone.

Very helpful, great communication, friendly, clean, fast, solid repair with lifetime warranty on their work.

Great service team.

Jacques (Honda owner) reviewed 7/20/26

Very professional. The work was excellent. Will definitely recommend Hynes to all my friends and family

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Hynes Collision Center of Haverhill

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Hynes Collision Center of Haverhill

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (140)

138 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -