I-10 Collision Center

4.8 (1,984reviews)
96%
72234 Corporate Way,  Thousand Palms,  CA  92276
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Shop AssistantSparkles

In operation 19 years.

At MB Collision Centers, we are customer focused and firmly believe in trust and good communication. This principle has helped us maintain exceptional customer service and successfully run several collision repair shops throughout the years. Our collision repair centers are factory certified and are constantly tested to maintain those certifications. By employing the most skilled technicians who are experts in their field, we guarantee you will receive the highest quality collision repairs in the area. We take over the collision repair process from start to finish. We talk to your insurance, help set you up with a rental, and keep you updated throughout the entire repair process. On top of that we also work on all makes and models! If you are looking for collision repair find our nearest collision center below and give us a call or request a free online estimate. We look forward to helping you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Korean
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 8:30 am - 12:00 pm
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
Infiniti
Nissan
Scion
Toyota

Reviews (1,984)

Likely to Recommend

I will highly recommend I-10 Collision from now on

Repair Quality

From the initial phone call, through the estimate, scheduling, progress reports while the car was being repaired, rental car process and guidance, repairing the car and notification that car was ready for pick up, I-10 Collision excelled in communication and service. Thank you.

Customer Service

From beginning to end, it was easy to reach someone and get service.

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I will recommend it

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Really good service

Customer Service

Good service and excellent job

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Repair Quality

Excellent. Always a little room for improvement.

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Picked up my vehicle with items still not correct side mirror you said need to replaced for manufacturer instead of off market. Also front fog light wasn’t replaced is all scratched up and on top of it haven’t had a response or call back to come back in to have them fixed

Customer Service

Everyone was nice, but I am frustrated that wasn’t done properly and still hasn’t been fixed now. I have to find a day to come without a vehicle while it is getting fixed again.

Likely to Recommend

I have already told people

Repair Quality

Leo and Mike were super helpful! Excellent communication! My car was returned like brand new. Thank you 😍

Customer Service

Returned Clean

Likely to Recommend

If i had to take my vehicle back to fix something that should of been taken care of in the first place, there is no need to send someone else and have the same experience

Repair Quality

Took 2 trips to get the issue addressed. I had to involve my insurance company the 2nd time. 1st time i picked up the car the glass had small scratch and had small bumps under the clear coat when they sprayed it. And they said it was fine and wont cause an issue. And now the work is done, kinda. Windshield is good but there are still specs/dust particles under the clear coat which makes the paint job not smooth, and in multiple places now. I just wanted my car back and am dissatisfied with the work done. I do not have the time to be going back and forth on all this. Took 3 weeks for this to even get done

Customer Service

Was not much face to face interactions, minimal phone call interactions. I had to call and find out what is going on with vehicle most of the time. When it came down to pick up the vehicle, it was just bland interaction

Likely to Recommend

After dealing with other shops, poor customer service, taking too long, I 10 collision center it was easy in and out, and the customer service and updates put you at ease. I would definitely recommend to anyone before any other shop.

Repair Quality

Great customer service, very informative and went above and beyond. Great quality work, fast and friendly.

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Customer service was great, friendly, helpful and caring

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Love the way they work with me

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Did a great job. I like how I was kept informed about the status of my car repair.

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There were several delays that cost me money for the cost of extending my rental car.

Customer Service

Leo was very friendly and professional.

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Highly recommended

Repair Quality

Customer Service

Great communication from Leo. Finished product was great

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Best service ever!

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