Iauto Collision Center

4.8 (1,545reviews)
98%
1070 College Avenue,  Spindale,  NC  28160
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In operation 28 years, 13 years at this location.

I-CAR GOLD CLASS Trained Professionals. Certified full service autobody repair, structural frame repair and paint refinishing. Any makes or models. Insurance claims welcome. Free estimates

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (1,545)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting repairs that make vehicles look brand new and professional workmanship. Communication stands out as a major strength, with customers appreciating regular updates, friendly staff interactions, and responsive customer service. Most customers report timely completion of repairs, often ahead of schedule, though some experienced delays due to parts availability. The shop receives high recommendations for their professionalism, attention to detail, and customer-focused approach, with many customers expressing intent to return for future needs.
AI-Generated from reviews written in the last 12 months
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"... with. They had me in and out in just 4 days, and my bumper looks brand new, youd never know there was any damage. Super happy with the work and the service. ..." Read more
"... and it really looks great, you did a fantastic job. It looks like it just rolled out of the showroom, I couldn't be more pleased." Read more
"EXCELLENT work! These folks are masters of their craft. We refer everyone there"
"They did a beautiful job you can't even tell it was hit by the deer"
"iAuto collision is by far the best body shop I have dealt with. They are very thorough and if you have ..." Read more
"... would be a Friday _+ 3 weeks ahead. Lo and behold it was finished on a Monday a week ahead of schedule. That would be great news for any one. Keep it up." Read more
"... The whole team was friendly and easy to work with. They had me in and out in just 4 days, and my bumper looks brand new, youd never know there was ..." Read more
"They did a beautiful job and finished way ahead of schedule. Friendly people who made all the complications ..." Read more
"Work was good as new and was completed 6 days ahead of schedule. Above and beyond my expectations."
"... thorough in what to expect and the timeline for repair. Received my car back a day earlier than expected! Very pleased with the outcome. Thank you to an amazing ..." Read more
"The shop sent comments to me about every other day with advice, very nice"
"Beautiful work - great communication throughout process!"
"... satisfied with my services— my car looks GREAT!!! Everyone was professional and friendly and kept me posted on updates!!!" Read more
"... extremely helpful and answered all our questions. They kept us updated on progress by email. Also, friendly and easy to talk to." Read more
"I was amazed that a repair shop would give daily updates on the progress of the repairs but they did. ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Pleasant and friendly staff

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great service , very knowledgeable , fast and kept me updated .

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

extremely grateful for the job done. i can’t even tell anything happened to it. thank you all!!

Customer Service

questions were always accurately answered

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job, my car looks amazing. I also appreciate how easy you were to work with and how well you communicated with us throughout the process.

Likely to Recommend

Repair Quality

Wonderful job on the repairs and excellent customer service. I highly recommend iAuto.

Customer Service

Excellent communication and problem solving

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional outfit.

Likely to Recommend

They do good work.

Repair Quality

Very professional

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Great service

My Experience

Fabulous customer service! From start to finish!

My Experience

Likely to Recommend

Repair Quality

Yall are the best

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team kept me informed with regular status updates by text and quick responses if I called with a question - plus my car looks brand new! Great experience with the service and support! I highly recommend iAuto Collision Center!

Likely to Recommend

I have already told others about how pleased we were with iAuto Collision Center -they provide a great service!

Repair Quality

The Center kept me informed as to the ongoing status of my repair by texts and also responded quickly if I called. The service on my car was excellent - literally looks brand new! I highly recommend iAuto Collision Center!

Customer Service

I always was told the status of my vehicle’s progress, through text messages and also if I called, they either answered right away or returned my call quickly. Excellent customer service!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Time line was certainly reasonable and clean as a whistle. Personnel top notch will certainly recommend to friends and aqautances.

Likely to Recommend

Great customer service

Repair Quality

Wonderful service, personnel fantastic. Done in a timely fashion and I am absolutely satisfied.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good

My Experience

My Experience

I have used iAuto Collision Center before and I have always been very pleased with their professional service and work. I will definitely use them in the future.

Likely to Recommend

Repair Quality

Customer Service

They are very professional and would use them in the future

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very happy with IAUTO repair! They went above and beyond my expectations. Not only was the repair of my Dodge RAM excellent but the service was greatly appreciated, I had a rental while getting my truck fixed and I had a flat tire on the way to get my truck back and they sent one of the employees to come over to change it for me on the hottest day of the year alongside the college Ave! That really made my day! Thank you!

Likely to Recommend

Repair Quality

Took longer than I had hoped it would

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

PLEASE KEEP UP THE GOOD WORK MY HONDA LOOKS SO GOOD I MISSED HER MY DAUGHTER COMPLIMENTED YOU GUYS SHES ONLY 10 SAID YALL OUR A AWESOME TEAM LOL YOU WILL BE REFERRED TO EVERYONE BY ME FUTURE FOR REFERENCES ENJOY YOUR 4TH IM ONE PROUD CUSTOMER THANK YOU !

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