Image Collision Express

4.9 (298reviews)
97%
13220 Asheville Hwy,  Inman,  SC  29349

In operation 70 years, 4 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (298)

My Experience

Melisa keep me up to date on my repairs. Friendly service and they did great work on my car.

Likely to Recommend

I would recommend them to anyone who asked me for bodyshop repairs.

Repair Quality

Customer Service

Melissa was great.

My Experience

Did a very good job. I’m very pleased. Very nice people to deal with. I would recommend them to anyone.

Likely to Recommend

Repair Quality

Excellent Service always from Paull and his staff.

Customer Service

Returned Clean

My Experience

Thank you for doing such a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Guys done an amazing job and was very friendly! Very happy customer!

My Experience

The communication about what was happening was fantastic. And the personal service and support exceeded all my expectations. Thanks to all.

Likely to Recommend

Repair Quality

Excellent work completed very timely. Personal Supportive communication also about the repairs and insurance claims was terrific. Highly recommend.

Customer Service

Melissa was a delight and very responsive.

Returned Clean

My Experience

My Experience

Fantastic shop Attention to detail

My Experience

Great work

Likely to Recommend

Repair Quality

Great work.

Customer Service

Truly satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything looked excellent. Everything fit well. The paint job was superb. No detail was left undone. This company did a great job. Looking at the car, it was difficult to believe it had been hit by a deer two weeks earlier.

Likely to Recommend

I would definitely recommend Image Collision Express to all needing automotive body repair.

Repair Quality

All the repairs were performed with skill, and the car’s restored appearance is proof.

Customer Service

Melissa kept me well informed of the car’s status. She was always very nice, respectful, and courteous.

Returned Clean

Likely to Recommend

Repair Quality

Not happy! I was given a final bill and then a totally different final bill was given to my insurance agent in which they are investigating as they agreed parts of the car were repaired that didn't need repaired. Paint that doesn't need paint. Things removed from the bar that could of been taped off but we're removed and then got charged for me ones. I well never use this shop ever again. Paul seemed really nice but went over my final bill on the office with me then turned around and the bill changed as a was now that was turned into my insurance and I got an oops sorry my bad I was showing you the wrong final bill. Funny because the final bill I have that was printed and the one he turned on has different time stamps on them. An this is NOT OK! I MYSELF AND STATE FARM FEEL LIKE THIS JOB WAS A JOB THAT SHOULD OF BEEN HANDLED DIFFERENTLY. I WAS PROMISED MY JOB WILD START UNDER A CERTAIN AMOUNT AND WHEN I SHOWED UP TO GET MY TESLA THE AMOUNT WAS MORE AND THEN MORE CHARGED AFTER LEAVING. YA'LL NEED TO DO BETTER AT TRYING TO SCAM INSURANCE OUT OF MONEY FOR YOUR MESS UPS AND THINGS THAT DON'T NEED REPLACED BY YOU TAKE UPON YOURSELF TO JUST FIX THINGS. LIKE MY BACK GLASS YOU REPLACED AND THEN TINTED. IT WAS A 5 IN TINT YOU REPLACED IT WITH A 3 KNOWING THE REST OF THE CAR WAS A 5. NOW MY WINDOW TINT DOESN'T MATCH AND I HAS A LIFETIME REPLACEMENT ON MY ORIGINAL TINT IF I WOULD OF BEEN NOTIFIED DURING THE REPAIR PROCESS I COULD OF TAKEN IT TO THE WOMAN WHO DOES MY TINT TO HAVE IT REPLACED FOR FREE INSTEAD OF YOU CHARGING MY INSURANCE FOR THE TINT. VERY UPSET CUSTOMER 😡

Customer Service

Returned Clean

My Experience

I appreciate the time and care you gave my vehicle. I know there were several delays in getting parts that were out of stock due to the car not being made anymore. However, I appreciate that you worked on my car in a timely manner despite the delays, and gave me regular updates with the time line for repair. Thanks again, for making the repair process as easy and streamlined as possible.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional people who do great work. If you want quality repairs, this is the place to take your car. Your car will look better than it did when it was new.

Customer Service

Returned Clean

My Experience

Great repair shop!!!

Likely to Recommend

Repair Quality

My car looks great! Would recommend this repair shop!

Customer Service

Super friendly!!!

Returned Clean

Likely to Recommend

Job well done

Repair Quality

Customer Service

Returned Clean

My Experience

Paul and his team were professional and knowledgeable..they do really great work and pay attention to details.. I highly recommend their services… you won’t regret it!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks best since I've owned the car.